449c6d4875
## H5 员工端 v4 (2026-07-13 00:48 已部署)
- 人工按钮三态文案统一为"人工坐席"
- 按钮位置移至发送键和语音按钮上方(垂直堆叠)
- 点按钮直接调 store.shakeAgent(),删除 CallAgentModal 弹窗动画
- 截图快捷键提示改为"截图->粘贴:Alt+Shift+A-Ctrl+V ---> Ctrl+V"
- 移动端隐藏截图提示(CSS 媒体查询)
- AI转人工提示改为"已为您呼叫人工坐席,请稍等!"
- 坐席接入提示改为"坐席正在查看您的信息,请等待处理回复!"
- 删除"摇铃呼叫坐席"入口和文案
- 删除孤儿组件 MessageList.vue + shake 动画 CSS
## H5 员工端 v5 (2026-07-13 02:08 已部署)
- RightPanel v2.1:删除"软件安装"和"资源权限"标签页
- 移除标签栏,智能推荐(DynamicRecommend)直接展示
- 删除 SoftwareDownloads/ApprovalLinks 引用和相关 CSS
## AI 对话链路全栈改造 Phase 1-6 (已部署)
- Phase 1: Dify JSON输出 + 后端blocking解析 + 双WS推送 + 错误降级
- Phase 2: 关键词收窄(~25强意图词) + 两级分类Prompt + 删除前端checkApprovalIntent
- Phase 3: WS扩展(ai_thinking+dynamic_recommend) + ai_structured气泡 + RightPanel v2 + 选项回传
- Phase 4: VisionService接入 + 图片消息融合(5秒窗口) + 降级策略
- Phase 5: 坐席端ai_thinking指示器 + ai_structured/byod_card渲染 + handleNewMessage修复
- Phase 6: diagnosis_stage(6值) + response_time_ms计时 + 慢响应告警(>10s)
## 坐席端 v5 (2026-07-13 01:38 已部署)
- ai_structured/byod_card 只读渲染
- AI思考指示器 UI
- handleNewMessage 透传 msg_type/extra_data 修复
- 布局优化v2.0: QuickReplyBar L1+L2悬浮 + ReplyBox左右分区 + 右栏260/560px切换
- 键盘快捷键v2.3: 纯数字路由 + ESC分层撤销 + Shift+Space用event.code
## 上下文感知智能诊断闭环 (2026-07-12 已部署)
- 三层诊断(API→Script→AI) + 三段排队(VIP→info_locked→not locked)
- 答题插队 + 五场景关闭
- 迁移052(6表+6列) + queue_service + quiz_service + closing_service
- H5前端: QueueWaiting + RightPanel双Tab + InputBar三态 + ResolveConfirmCard
- 坐席前端: pending_close结单流程 + 信息锁定(Dify步骤完成+有效回答率≥70%)
## 知识库迭代3 (2026-07-12 已部署)
- 分诊交互(H5+坐席+Dify独立应用)
- 拓扑预览(ECharts只读)
- 代答排除(4种匹配器: keyword/regex/intent/category)
- 迁移051 + 44文件43测试通过
## 后端变更
- 6个Python文件改造(h5_ai_task.py/h5.py/ai_service.py/closing_service.py等)
- funny_phrase_service.py: shake/connected/keyword 默认文案更新
- session_service.py: 企微消息文案同步
- 新增: queue.py/quiz.py/triage.py/exclusion_rules.py 等API端点
- 新增: diagnostic.py/quiz.py/triage_session.py 等模型
- 新增: closing_service/queue_service/quiz_service/triage_service 等服务
## 文档更新
- CHANGELOG.md: 新增 [未发布] 区全部变更记录
- 项目管理主文档 v2.5: 新增v0.7.3版本 + 已完成看板 + 最近搞定
- 版本记录: 新增v0.7.3条目
- AI对话链路实施计划: Phase 1-6 全部标记✅已实施
- 新增架构图/时序图/类图(mermaid)
## 部署路径修正
- 服务器项目根路径: /opt/wecom-it-desk/
- 所有前端dist均为ro bind mount,只能在宿主机源路径操作
- 服务器nginx /h5/ 是静态文件服务(非proxy_pass)
- elFinder上传二进制不可靠(MD5不匹配),改用base64分块上传
262 lines
8.5 KiB
Python
262 lines
8.5 KiB
Python
# =============================================================================
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# 企微IT智能服务台 — 测验题目管理 API(管理员)
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# =============================================================================
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# 说明:管理后台的测验题目审批 API,统一 /api/admin/quiz 前缀。
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# 包含 4 个端点:
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# 1. POST /generate — 手动触发 Dify 生成题目
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# 2. GET /pending — 查看待审核题目列表(分页)
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# 3. POST /{id}/approve — 审批通过题目(is_active → True)
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# 4. DELETE /{id} — 删除质量差的题目
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#
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# 权限:所有端点需要管理员权限(Depends(require_admin))
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# =============================================================================
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import logging
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from typing import Any, Dict, Optional
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from fastapi import APIRouter, Depends, Query
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from pydantic import BaseModel
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from sqlalchemy import select, func
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from sqlalchemy.ext.asyncio import AsyncSession
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from app.api.agents import get_current_agent
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from app.database import get_db
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from app.models.agent import Agent
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from app.models.quiz import QuizQuestion
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from app.services.quiz_generation_service import get_quiz_generation_service
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from app.utils.response import AppException, success_response
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logger = logging.getLogger(__name__)
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router = APIRouter(prefix="/admin/quiz", tags=["测验题目管理"])
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# ==========================================================================
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# 权限校验依赖(复用 admin_api.py 的模式)
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# ==========================================================================
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async def require_admin(
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agent: Agent = Depends(get_current_agent),
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) -> Agent:
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"""管理员权限校验:仅 role='admin' 可访问。"""
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if agent.role != "admin":
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raise AppException(1004, "无管理权限")
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return agent
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# ==========================================================================
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# 请求体定义
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# ==========================================================================
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class GenerateRequest(BaseModel):
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"""手动触发生成题目请求。"""
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category: str # network/vpn/email/system/printer/security/office
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question_type: str = "knowledge" # knowledge / diagnostic
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count: int = 5
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problem_category: Optional[str] = None # 仅 question_type=diagnostic 时使用
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# ==========================================================================
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# 1. POST /api/admin/quiz/generate — 手动触发 AI 生成题目
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# ==========================================================================
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@router.post("/generate")
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async def generate_quiz_questions(
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body: GenerateRequest,
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admin: Agent = Depends(require_admin),
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db: AsyncSession = Depends(get_db),
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):
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"""手动触发 AI 生成题目。
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生成的题目 is_active=False,需通过 /approve 端点审批后激活。
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Args:
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body: 生成请求(category, question_type, count, problem_category)
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admin: 管理员(权限校验)
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db: 数据库会话
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Returns:
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生成结果摘要(成功/失败数量 + 题目列表)
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"""
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service = get_quiz_generation_service()
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if body.question_type == "knowledge":
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result = await service.generate_knowledge_questions_batch(
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db=db,
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category=body.category,
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count=body.count,
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is_active=False, # 手动生成也需审批
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)
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elif body.question_type == "diagnostic":
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if not body.problem_category:
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raise AppException(1004, "diagnostic 类型必须提供 problem_category")
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result = await service.generate_diagnostic_questions_batch(
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db=db,
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problem_category=body.problem_category,
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count=body.count,
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is_active=False,
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)
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else:
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raise AppException(1004, f"不支持的题目类型: {body.question_type}")
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await db.commit()
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logger.info(
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f"管理员 {admin.name} 手动生成题目: "
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f"type={body.question_type}, category={body.category}, "
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f"成功={result['success_count']}"
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)
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return success_response(data=result)
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# ==========================================================================
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# 2. GET /api/admin/quiz/pending — 查看待审核题目列表
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# ==========================================================================
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@router.get("/pending")
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async def list_pending_questions(
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category: Optional[str] = Query(None, description="按类别筛选"),
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page: int = Query(1, ge=1),
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page_size: int = Query(20, ge=1, le=100),
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admin: Agent = Depends(require_admin),
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db: AsyncSession = Depends(get_db),
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):
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"""获取待审核题目列表(is_active=False)。
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Args:
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category: 可选,按类别筛选
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page: 页码(从 1 开始)
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page_size: 每页数量(1-100)
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admin: 管理员(权限校验)
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db: 数据库会话
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Returns:
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分页列表 {total, page, page_size, items}
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"""
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# 构建查询条件
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conditions = [QuizQuestion.is_active == False] # noqa: E712
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if category:
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conditions.append(QuizQuestion.category == category)
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# 总数
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total = await db.scalar(
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select(func.count(QuizQuestion.id)).where(*conditions)
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)
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total = total or 0
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# 分页查询
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offset = (page - 1) * page_size
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stmt = (
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select(QuizQuestion)
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.where(*conditions)
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.order_by(QuizQuestion.created_at.desc())
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.offset(offset)
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.limit(page_size)
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)
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result = await db.execute(stmt)
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questions = result.scalars().all()
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items = [_question_to_dict(q) for q in questions]
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return success_response(data={
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"total": total,
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"page": page,
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"page_size": page_size,
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"items": items,
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})
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# ==========================================================================
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# 3. POST /api/admin/quiz/{question_id}/approve — 审批通过题目
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# ==========================================================================
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@router.post("/{question_id}/approve")
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async def approve_question(
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question_id: str,
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admin: Agent = Depends(require_admin),
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db: AsyncSession = Depends(get_db),
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):
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"""审批通过一道待审核题目(is_active: False → True)。
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Args:
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question_id: 题目ID
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admin: 管理员(权限校验)
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db: 数据库会话
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Returns:
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更新后的题目信息
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"""
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result = await db.execute(
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select(QuizQuestion).where(QuizQuestion.id == question_id)
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)
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question = result.scalar_one_or_none()
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if not question:
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raise AppException(1004, "题目不存在")
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if question.is_active:
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raise AppException(1004, "题目已激活,无需重复审批")
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question.is_active = True
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await db.commit()
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logger.info(f"管理员 {admin.name} 审批通过题目: {question_id}")
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return success_response(data=_question_to_dict(question))
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# ==========================================================================
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# 4. DELETE /api/admin/quiz/{question_id} — 删除题目
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# ==========================================================================
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@router.delete("/{question_id}")
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async def delete_question(
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question_id: str,
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admin: Agent = Depends(require_admin),
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db: AsyncSession = Depends(get_db),
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):
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"""删除一道题目(用于清理质量差的 AI 生成题)。
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Args:
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question_id: 题目ID
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admin: 管理员(权限校验)
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db: 数据库会话
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Returns:
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删除确认
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"""
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result = await db.execute(
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select(QuizQuestion).where(QuizQuestion.id == question_id)
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)
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question = result.scalar_one_or_none()
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if not question:
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raise AppException(1004, "题目不存在")
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await db.delete(question)
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await db.commit()
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logger.info(f"管理员 {admin.name} 删除题目: {question_id}")
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return success_response(data={"deleted_id": question_id})
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# ==========================================================================
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# 辅助函数
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# ==========================================================================
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def _question_to_dict(q: QuizQuestion) -> Dict[str, Any]:
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"""将 QuizQuestion 对象转为字典。"""
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return {
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"id": q.id,
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"type": q.type,
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"category": q.category,
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"problem_category": q.problem_category,
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"difficulty": q.difficulty,
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"question": q.question,
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"options": q.options,
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"correct_index": q.correct_index,
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"explanation": q.explanation,
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"is_active": q.is_active,
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"created_at": q.created_at.isoformat() if q.created_at else None,
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}
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