Simon
44e77dcb0e
**重构前**（旧编号 02-11）： - docs/02-产品需求/ → 00 产品规划/PRD - docs/03-技术架构/ → 01-05 子目录散落 - docs/04-原型设计/ → 01-02 产品设计（HTML 原型） - docs/05-原型设计/ → screens/ - docs/06-测试素材/ → 02-E2E / 03-功能 / 04-版本测试 - docs/07-项目管理/ → 任务说明书/日报/计划 - docs/08-安全审计/ → 审计报告 - docs/09-堡垒运维/ → toolbox / deploy - docs/10-项目管理/ → 任务说明书（重复） - docs/11-历史归档/ → deploy-nas-archived **重构后**（新编号 00-07，语义化）： - docs/00-产品开发流程与文档管理规范.md - docs/00-版本迭代总览.md - docs/01-产品文档/ （PRD/原型/认证/会话/AI 服务/坐席/集成） - docs/02-技术文档/ （技术方案/架构图/重构记录/前端改造/实现配置） - docs/03-测试文档/ （E2E/功能用例/版本报告/缺陷单） - docs/04-运维文档/ （部署运维/运维指南） - docs/05-运营文档/ （品牌推广/用户手册） - docs/06-安全审计/ （审计报告） - docs/07-项目管理/ （任务说明书/日报/计划/看板） **净收益**： - 目录编号与产品文档管理规范对齐（按文档阶段 01-07 编号） - 消除 02-产品需求 与 10-项目管理 的编号重叠 - 子目录按文档类型分组（如 01-产品文档/00-产品规划、01-产品文档/01-认证与登录） - 把运维/安全/项目管理从 0X 散落改为 04/06/07 合计 494 文件 + 78495 行 / - 14076 行
990 lines
37 KiB
HTML
990 lines
37 KiB
HTML
<!DOCTYPE html>
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<html lang="zh-CN" data-theme="light">
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<head>
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<meta charset="UTF-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<title>智能推荐重构原型 v1.0 · REQ-用户-006</title>
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<style>
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/* ============================================================================
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CSS 变量（沿用 H5 用户端原型 v2.0 风格）
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============================================================================ */
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:root {
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--accent: #3b82f6;
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--accent-soft: rgba(59, 130, 246, 0.12);
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--bg-primary: #f5f6fa;
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--bg-secondary: #ffffff;
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--bg-tertiary: #eef0f5;
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--text-primary: #1a1a2e;
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--text-secondary: #555770;
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--text-tertiary: #9ca3af;
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--border-color: #e5e7eb;
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--shadow: 0 1px 4px rgba(0,0,0,0.06);
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--radius: 12px;
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/* v1.0 新增：layer 边框颜色（PRD §4.5 UI 规范）*/
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--color-layer-l1-border: #22c55e; /* L1 相关推荐：绿色 */
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--color-layer-l2-border: #f97316; /* L2 运维提醒：橙色 */
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--color-layer-l3-border: #94a3b8; /* L3 常用资源：灰色 */
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--color-layer-a-border: #3b82f6; /* 来源 A Dify action：蓝色 */
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--color-progress-border: #8b5cf6; /* 审批进度：紫色 */
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}
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[data-theme="dark"] {
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--accent: #3b82f6;
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--bg-primary: #0f172a;
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--bg-secondary: #1e293b;
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--bg-tertiary: #162032;
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--text-primary: #e2e8f0;
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--text-secondary: #94a3b8;
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--text-tertiary: #64748b;
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--border-color: #334155;
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--shadow: 0 1px 4px rgba(0,0,0,0.3);
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--color-layer-l1-border: #4ade80;
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--color-layer-l2-border: #fb923c;
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--color-layer-l3-border: #64748b;
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--color-layer-a-border: #60a5fa;
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--color-progress-border: #a78bfa;
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}
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* { box-sizing: border-box; margin: 0; padding: 0; }
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body {
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font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", "PingFang SC", "Microsoft YaHei", sans-serif;
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background: var(--bg-primary);
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color: var(--text-primary);
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line-height: 1.6;
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padding: 20px;
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}
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/* ============================================================================
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顶部导航
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============================================================================ */
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.topbar {
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max-width: 1400px;
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margin: 0 auto 20px;
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background: var(--bg-secondary);
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border-radius: var(--radius);
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padding: 16px 24px;
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box-shadow: var(--shadow);
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display: flex;
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justify-content: space-between;
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align-items: center;
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flex-wrap: wrap;
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gap: 12px;
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}
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.topbar h1 { font-size: 18px; color: var(--accent); }
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.topbar .meta { color: var(--text-secondary); font-size: 13px; }
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.topbar .actions button {
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background: var(--accent-soft);
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color: var(--accent);
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border: none;
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padding: 6px 14px;
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border-radius: 6px;
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cursor: pointer;
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font-size: 13px;
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margin-left: 8px;
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}
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/* ============================================================================
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场景标签页
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============================================================================ */
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.scene-tabs {
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max-width: 1400px;
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margin: 0 auto 20px;
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background: var(--bg-secondary);
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border-radius: var(--radius);
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padding: 12px 16px;
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box-shadow: var(--shadow);
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display: flex;
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gap: 8px;
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overflow-x: auto;
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}
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.scene-tab {
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background: transparent;
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border: 1px solid var(--border-color);
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color: var(--text-secondary);
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padding: 8px 14px;
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border-radius: 8px;
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cursor: pointer;
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font-size: 13px;
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white-space: nowrap;
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transition: all 0.2s;
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}
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.scene-tab.active {
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background: var(--accent);
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color: white;
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border-color: var(--accent);
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}
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/* ============================================================================
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场景内容区
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============================================================================ */
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.scene {
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max-width: 1400px;
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margin: 0 auto;
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background: var(--bg-secondary);
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border-radius: var(--radius);
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padding: 24px;
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box-shadow: var(--shadow);
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display: none;
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}
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.scene.active { display: block; }
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.scene h2 {
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font-size: 18px;
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margin-bottom: 8px;
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color: var(--text-primary);
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}
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.scene .subtitle {
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color: var(--text-secondary);
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font-size: 13px;
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margin-bottom: 20px;
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}
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/* ============================================================================
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对比布局（重构前 vs 重构后）
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============================================================================ */
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.compare {
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display: grid;
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grid-template-columns: 1fr 1fr;
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gap: 24px;
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}
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@media (max-width: 900px) { .compare { grid-template-columns: 1fr; } }
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.compare-col h3 {
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font-size: 14px;
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margin-bottom: 12px;
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color: var(--text-secondary);
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display: flex;
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align-items: center;
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gap: 8px;
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}
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.compare-col.old h3::before {
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content: "重构前";
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background: #fee2e2;
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color: #dc2626;
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padding: 2px 8px;
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border-radius: 4px;
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font-size: 11px;
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}
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.compare-col.new h3::before {
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content: "重构后";
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background: #dcfce7;
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color: #16a34a;
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padding: 2px 8px;
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border-radius: 4px;
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font-size: 11px;
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}
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/* ============================================================================
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H5 模拟容器
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============================================================================ */
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.h5-mock {
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background: var(--bg-tertiary);
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border-radius: 8px;
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padding: 12px;
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display: grid;
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grid-template-columns: 1fr 280px;
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gap: 12px;
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min-height: 500px;
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}
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.h5-mock.single-col { grid-template-columns: 1fr; }
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.h5-chat, .h5-right {
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background: var(--bg-secondary);
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border-radius: 8px;
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padding: 12px;
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overflow-y: auto;
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max-height: 600px;
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}
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/* ============================================================================
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气泡样式
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============================================================================ */
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.bubble {
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max-width: 75%;
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padding: 10px 14px;
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border-radius: 10px;
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margin-bottom: 8px;
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font-size: 13px;
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}
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.bubble.user {
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background: var(--accent);
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color: white;
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margin-left: auto;
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border-bottom-right-radius: 2px;
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}
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.bubble.ai {
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background: var(--bg-tertiary);
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color: var(--text-primary);
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border-bottom-left-radius: 2px;
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}
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.bubble.system {
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background: transparent;
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color: var(--text-tertiary);
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font-size: 12px;
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text-align: center;
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margin: 8px auto;
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}
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/* ============================================================================
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推荐卡片（核心：4 类卡片样式）
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============================================================================ */
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.rec-card {
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background: var(--bg-secondary);
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border-left: 4px solid;
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border-radius: 8px;
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padding: 12px;
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margin-bottom: 10px;
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position: relative;
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box-shadow: 0 1px 2px rgba(0,0,0,0.04);
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font-size: 13px;
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}
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.rec-card.layer-L1, .rec-card.source-keyword { border-left-color: var(--color-layer-l1-border); }
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.rec-card.layer-L2, .rec-card.source-profile { border-left-color: var(--color-layer-l2-border); }
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.rec-card.layer-L3, .rec-card.source-role { border-left-color: var(--color-layer-l3-border); }
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.rec-card.layer-A, .rec-card.source-dify { border-left-color: var(--color-layer-a-border); }
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.rec-card.layer-progress, .rec-card.source-approval { border-left-color: var(--color-progress-border); }
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.rec-card .rec-title {
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font-weight: 600;
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color: var(--text-primary);
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margin-bottom: 4px;
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display: flex;
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align-items: center;
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gap: 6px;
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}
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.rec-card .rec-icon { font-size: 16px; }
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.rec-card .rec-desc {
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color: var(--text-secondary);
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font-size: 12px;
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margin-bottom: 8px;
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line-height: 1.5;
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}
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.rec-card .rec-items {
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list-style: none;
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display: flex;
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flex-direction: column;
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gap: 4px;
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}
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.rec-card .rec-items li {
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display: flex;
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align-items: center;
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gap: 6px;
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padding: 4px 0;
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font-size: 12px;
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color: var(--text-secondary);
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}
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.rec-card .rec-items li::before {
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content: "•";
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color: var(--accent);
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}
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.rec-card .rec-items a {
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color: var(--accent);
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text-decoration: none;
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}
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.rec-card .rec-meta {
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display: flex;
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justify-content: space-between;
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align-items: center;
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margin-top: 8px;
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padding-top: 8px;
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border-top: 1px dashed var(--border-color);
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font-size: 11px;
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color: var(--text-tertiary);
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}
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.rec-card .rec-source-tag {
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background: var(--bg-tertiary);
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padding: 2px 6px;
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border-radius: 4px;
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font-size: 10px;
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}
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.rec-card .rec-dismiss {
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position: absolute;
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top: 6px;
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right: 8px;
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background: transparent;
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border: none;
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color: var(--text-tertiary);
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cursor: pointer;
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font-size: 14px;
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line-height: 1;
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}
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/* 操作步骤可展开样式 */
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.rec-card.expandable .rec-steps {
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display: none;
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margin-top: 8px;
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padding-top: 8px;
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border-top: 1px dashed var(--border-color);
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}
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.rec-card.expandable.open .rec-steps { display: block; }
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.rec-card .rec-toggle {
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background: transparent;
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border: 1px solid var(--border-color);
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color: var(--accent);
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font-size: 11px;
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padding: 2px 8px;
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border-radius: 4px;
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cursor: pointer;
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margin-top: 4px;
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}
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.rec-card .step-item {
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padding: 6px 0;
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border-bottom: 1px solid var(--border-color);
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font-size: 12px;
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}
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.rec-card .step-item:last-child { border-bottom: none; }
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.rec-card .step-num {
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background: var(--accent);
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color: white;
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border-radius: 50%;
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width: 18px;
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height: 18px;
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display: inline-flex;
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align-items: center;
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justify-content: center;
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font-size: 10px;
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margin-right: 6px;
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}
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/* 联系人/联系窗口卡片样式 */
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.rec-card .contact-window-btn, .rec-card .contact-card-btn {
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display: inline-block;
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background: var(--accent-soft);
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color: var(--accent);
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padding: 4px 10px;
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border-radius: 6px;
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font-size: 12px;
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text-decoration: none;
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margin-top: 6px;
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}
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/* 审批进度卡片样式 */
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.rec-card.layer-progress .progress-bar {
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height: 4px;
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background: var(--bg-tertiary);
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border-radius: 2px;
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margin-top: 6px;
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overflow: hidden;
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}
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.rec-card.layer-progress .progress-fill {
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height: 100%;
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background: var(--color-progress-border);
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border-radius: 2px;
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transition: width 0.3s;
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}
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.rec-card.layer-progress .progress-status {
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display: inline-block;
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padding: 2px 8px;
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border-radius: 10px;
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font-size: 10px;
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font-weight: 600;
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margin-top: 4px;
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}
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.rec-card.layer-progress .progress-status.pending {
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background: rgba(251, 146, 60, 0.15);
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color: #ea580c;
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}
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.rec-card.layer-progress .progress-status.approved {
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background: rgba(34, 197, 94, 0.15);
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color: #16a34a;
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}
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/* ============================================================================
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旧的"重构前"样式（保留做对比）
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============================================================================ */
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.rec-section-title {
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font-size: 12px;
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color: var(--text-tertiary);
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margin-bottom: 8px;
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padding: 0 4px;
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text-transform: uppercase;
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letter-spacing: 0.5px;
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}
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.rec-card-old {
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background: var(--bg-secondary);
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border: 1px solid var(--border-color);
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border-radius: 8px;
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padding: 10px;
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margin-bottom: 10px;
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font-size: 13px;
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}
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/* ============================================================================
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注释说明区
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============================================================================ */
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.notes {
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background: var(--bg-tertiary);
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border-left: 3px solid var(--accent);
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padding: 12px 16px;
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border-radius: 6px;
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margin-top: 16px;
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font-size: 13px;
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color: var(--text-secondary);
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}
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.notes strong { color: var(--text-primary); }
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.notes ul { padding-left: 20px; margin-top: 6px; }
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.notes li { margin-bottom: 4px; }
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/* ============================================================================
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冷启动空状态
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============================================================================ */
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.empty-state {
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display: flex;
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align-items: center;
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justify-content: center;
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height: 100%;
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min-height: 400px;
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color: var(--text-tertiary);
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font-size: 13px;
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font-style: italic;
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}
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</style>
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</head>
|
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<body>
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|
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<!-- 顶部导航 -->
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<div class="topbar">
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<div>
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<h1>智能推荐重构原型 v1.0</h1>
|
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<div class="meta">REQ-用户-006 · 基于 PRD v1.0-Frozen + 技术方案 v1.0 · 2026-07-28</div>
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</div>
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<div class="actions">
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<button onclick="toggleTheme()">🌓 切换主题</button>
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</div>
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</div>
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<!-- 场景标签 -->
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<div class="scene-tabs">
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<button class="scene-tab active" onclick="showScene(0)">1. 重构前 vs 重构后</button>
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<button class="scene-tab" onclick="showScene(1)">2. 冷启动空状态（决策 ① A）</button>
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<button class="scene-tab" onclick="showScene(2)">3. AI 回复瞬间 FIFO 插入</button>
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<button class="scene-tab" onclick="showScene(3)">4. 4 类卡片样式</button>
|
||
<button class="scene-tab" onclick="showScene(4)">5. 跨会话持久化</button>
|
||
<button class="scene-tab" onclick="showScene(5)">6. 话题切换</button>
|
||
<button class="scene-tab" onclick="showScene(6)">7. 触发失败降级</button>
|
||
</div>
|
||
|
||
<!-- 场景 1：重构前 vs 重构后 -->
|
||
<div class="scene active" id="scene-0">
|
||
<h2>场景 1：重构前 vs 重构后 整体对比</h2>
|
||
<div class="subtitle">核心改动：移除"智能推荐"分类标题 + 边框颜色区分 layer + FIFO 插入</div>
|
||
|
||
<div class="compare">
|
||
<!-- 重构前 -->
|
||
<div class="compare-col old">
|
||
<h3>v2.3 现状（有标题 + 分组）</h3>
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">VPN 连不上怎么办？</div>
|
||
<div class="bubble ai">请尝试以下步骤：1. 检查网络 2. 重启 aTrust</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<div class="rec-section-title">⚡ 相关推荐</div>
|
||
<div class="rec-card-old">
|
||
<div style="font-weight:600">VPN 相关信息</div>
|
||
<div style="font-size:12px;color:#555770">客户端下载、服务器地址...</div>
|
||
</div>
|
||
<div class="rec-section-title" style="margin-top:12px">🔔 运维提醒</div>
|
||
<div class="rec-card-old">
|
||
<div style="font-weight:600">火绒病毒库过期</div>
|
||
<div style="font-size:12px;color:#555770">病毒库已 7 天未更新</div>
|
||
</div>
|
||
<div class="rec-section-title" style="margin-top:12px">💼 常用资源</div>
|
||
<div class="rec-card-old">
|
||
<div style="font-weight:600">开发者资源</div>
|
||
<div style="font-size:12px;color:#555770">代码仓库、API 文档...</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="notes">
|
||
<strong>问题：</strong>
|
||
<ul>
|
||
<li>三个分类标题占据空间，视觉杂乱</li>
|
||
<li>无 FIFO，新旧卡片位置固定</li>
|
||
<li>分组标题强化"分类"概念，用户误以为必须点击分类切换</li>
|
||
<li>卡片样式无 layer 区分，仅靠标题文字</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 重构后 -->
|
||
<div class="compare-col new">
|
||
<h3>v1.0 重构后（无标题 + 边框颜色 + FIFO）</h3>
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">VPN 连不上怎么办？</div>
|
||
<div class="bubble ai">请尝试以下步骤：1. 检查网络 2. 重启 aTrust<br><span style="font-size:11px;color:#9ca3af">📋💻</span></div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<!-- v1.0 重构后：无任何分类标题 -->
|
||
<!-- v1.0 重构后：FIFO 顺序，最新在最上 -->
|
||
<div class="rec-card source-keyword">
|
||
<div class="rec-title"><span class="rec-icon">🔐</span>VPN 相关信息</div>
|
||
<div class="rec-desc">VPN 连接所需资源</div>
|
||
<ul class="rec-items">
|
||
<li>客户端下载（支持 Windows/macOS）</li>
|
||
<li>服务器地址：vpn.servyou-it.com</li>
|
||
<li>申请审批 → <a>去申请</a></li>
|
||
</ul>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L1 · 关键词命中</span>
|
||
<span>2 秒前</span>
|
||
</div>
|
||
</div>
|
||
<div class="rec-card source-profile">
|
||
<div class="rec-title"><span class="rec-icon">🦠</span>火绒病毒库过期</div>
|
||
<div class="rec-desc">病毒库已 7 天未更新，建议立即升级</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L2 · 画像触发</span>
|
||
<span>2 秒前</span>
|
||
</div>
|
||
</div>
|
||
<div class="rec-card source-role">
|
||
<div class="rec-title"><span class="rec-icon">💻</span>开发者资源</div>
|
||
<div class="rec-desc">代码仓库、API 文档、测试环境申请</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L3 · 角色匹配</span>
|
||
<span>2 秒前</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
<div class="notes">
|
||
<strong>改进：</strong>
|
||
<ul>
|
||
<li>✅ 移除所有分类标题（"⚡ 相关推荐"/"🔔 运维提醒"/"💼 常用资源"），视觉更清爽</li>
|
||
<li>✅ 边框颜色区分 layer：🟢 L1 / 🟠 L2 / ⚪ L3 / 🔵 A / 🟣 progress</li>
|
||
<li>✅ FIFO：新卡片插入最上方（最新在上）</li>
|
||
<li>✅ 来源标签在卡片底部可查（L1/L2/L3 + 来源类型）</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 场景 2：冷启动空状态 -->
|
||
<div class="scene" id="scene-1">
|
||
<h2>场景 2：冷启动空状态（PRD §4.7.4 决策 ① A）</h2>
|
||
<div class="subtitle">用户进入会话但未发言 / AI 还未回复 → 右侧栏完全空白（不强求兜底）</div>
|
||
|
||
<div class="h5-mock single-col">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">VPN 连不上怎么办？</div>
|
||
<div class="bubble system">（消息已发送，等待 AI 回复...）</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">VPN 连不上怎么办？</div>
|
||
<div class="bubble system">（AI 正在思考...）</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<!-- 冷启动空状态：完全空白 -->
|
||
<div class="empty-state">
|
||
<!-- 不显示任何卡片 -->
|
||
<!-- 不显示"暂无推荐"提示卡 -->
|
||
<!-- 不显示"试试问 XXX"引导 -->
|
||
<!-- 完全空白，等待 AI 回复到达 -->
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="notes">
|
||
<strong>PRD §4.7.4 决策 ① A 落地：</strong>
|
||
<ul>
|
||
<li>✅ 进会话 5s 内无任何消息：右侧栏空白</li>
|
||
<li>✅ 首条消息刚发出、AI 未回复：右侧栏空白</li>
|
||
<li>✅ AI 回复到达瞬间：按 §4.7.3 合并规则填充真实推荐</li>
|
||
<li>✅ 完全无数据：右侧栏空白（不显示兜底提示）</li>
|
||
<li>❌ 重构前（旧方案）：进会话就显示"⚡ 相关推荐"占位</li>
|
||
<li>❌ 重构前（旧方案）：无消息时显示"VPN/Outlook/打印机"等假数据</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 场景 3：AI 回复瞬间 FIFO 插入 -->
|
||
<div class="scene" id="scene-2">
|
||
<h2>场景 3：AI 回复瞬间 FIFO 插入</h2>
|
||
<div class="subtitle">新生成的卡片插入到右侧栏最上方（最新优先）</div>
|
||
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">VPN 连不上怎么办？</div>
|
||
<div class="bubble ai">
|
||
请尝试以下步骤：<br>
|
||
1. 检查网络连接<br>
|
||
2. 重启 aTrust 客户端<br>
|
||
3. 如仍无法连接，<strong>右侧已为您准备好重连步骤</strong>
|
||
<div style="font-size:11px;color:#9ca3af;margin-top:4px">📋💻</div>
|
||
</div>
|
||
<div class="bubble user">顺便帮我看下电脑补丁情况</div>
|
||
<div class="bubble ai">
|
||
您的电脑有 12 个安全补丁未安装，<strong>右侧已准备好补丁列表</strong>
|
||
<div style="font-size:11px;color:#9ca3af;margin-top:4px">💻⚠️</div>
|
||
</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<!-- FIFO：新卡片在最上方 -->
|
||
<!-- 最新：补丁缺失提醒（刚生成的 L1 推荐）-->
|
||
<div class="rec-card source-keyword">
|
||
<div class="rec-title"><span class="rec-icon">🔧</span>系统补丁缺失</div>
|
||
<div class="rec-desc">您的电脑有 12 个安全补丁未安装，可能存在安全风险</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L1 · 关键词"补丁"</span>
|
||
<span>刚刚</span>
|
||
</div>
|
||
</div>
|
||
<!-- 之前：VPN 步骤 -->
|
||
<div class="rec-card source-dify expandable open">
|
||
<div class="rec-title"><span class="rec-icon">🔐</span>VPN 重连步骤</div>
|
||
<div class="rec-desc">完整操作步骤，点击展开</div>
|
||
<button class="rec-toggle" onclick="toggleExpand(this)">收起 ▲</button>
|
||
<div class="rec-steps">
|
||
<div class="step-item"><span class="step-num">1</span>打开 aTrust 客户端</div>
|
||
<div class="step-item"><span class="step-num">2</span>点击"重新连接"</div>
|
||
<div class="step-item"><span class="step-num">3</span>输入账号密码</div>
|
||
<div class="step-item"><span class="step-num">4</span>如失败，重启客户端</div>
|
||
</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">A · Dify 步骤卡</span>
|
||
<span>5 秒前</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="notes">
|
||
<strong>FIFO 规则（PRD §4.7.3）：</strong>
|
||
<ul>
|
||
<li>✅ 新卡片插入最上方（"刚刚"在最上）</li>
|
||
<li>✅ 旧卡片往下排（"5 秒前"在下）</li>
|
||
<li>✅ 上限 3 张：超出部分自动滚出（用户看不见）</li>
|
||
<li>✅ 来源 A（Dify 步骤卡）用蓝色边框 + 可展开/收起</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 场景 4：4 类卡片样式 -->
|
||
<div class="scene" id="scene-3">
|
||
<h2>场景 4：4 类卡片样式</h2>
|
||
<div class="subtitle">基于 PRD §4.5 + §4.6 决策的完整卡片类型展示</div>
|
||
|
||
<!-- 4.1 操作步骤（A 来源，可展开） -->
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">① 操作步骤（来自 Dify action · 可展开）</h3>
|
||
<div class="rec-card source-dify expandable">
|
||
<div class="rec-title"><span class="rec-icon">🔐</span>VPN 重连操作步骤</div>
|
||
<div class="rec-desc">点击展开查看完整步骤</div>
|
||
<button class="rec-toggle" onclick="toggleExpand(this)">展开 ▼</button>
|
||
<div class="rec-steps">
|
||
<div class="step-item"><span class="step-num">1</span>打开 aTrust 客户端</div>
|
||
<div class="step-item"><span class="step-num">2</span>点击"重新连接"</div>
|
||
<div class="step-item"><span class="step-num">3</span>输入账号密码</div>
|
||
<div class="step-item"><span class="step-num">4</span>如失败，重启客户端</div>
|
||
</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">A · Dify 步骤卡</span>
|
||
<span>点击操作按钮 → aTrust 重连</span>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 4.2 联系窗口（来自 Dify action · 仅左侧栏） -->
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">② 联系窗口（仅左侧栏出现，右侧栏不显示）</h3>
|
||
<div style="background:var(--bg-tertiary);padding:12px;border-radius:8px;color:var(--text-secondary);font-size:13px">
|
||
位置：左侧气泡 / 右侧栏不出现<br>
|
||
关联：员工服务窗口链接（chat_id / openid）<br>
|
||
示例气泡（左侧）：<br>
|
||
<div class="rec-card source-dify" style="margin-top:8px;max-width:50%">
|
||
<div class="rec-title"><span class="rec-icon">💬</span>IT 服务窗口</div>
|
||
<div class="rec-desc">需要人工帮助？点击下方按钮跳转 IT 服务窗口</div>
|
||
<a class="contact-window-btn" href="javascript:void(0)">打开 IT 服务窗口</a>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">A · Dify action</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 4.3 联系人名片（来自 Dify action · 仅左侧栏） -->
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">③ 联系人名片（仅左侧栏出现，右侧栏不显示）</h3>
|
||
<div style="background:var(--bg-tertiary);padding:12px;border-radius:8px;color:var(--text-secondary);font-size:13px">
|
||
位置：左侧气泡 / 右侧栏不出现<br>
|
||
关联：员工名片（user_id）<br>
|
||
示例气泡（左侧）：<br>
|
||
<div class="rec-card source-dify" style="margin-top:8px;max-width:50%">
|
||
<div class="rec-title"><span class="rec-icon">👤</span>联系：财务部 张三</div>
|
||
<div class="rec-desc">财务部经理 · 工号 10086</div>
|
||
<a class="contact-card-btn" href="javascript:void(0)">查看名片</a>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">A · Dify 路由名片</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 4.4 下载/链接（来自 Dify action · 仅左侧栏） -->
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">④ 下载/链接（仅左侧栏出现，右侧栏不显示）</h3>
|
||
<div style="background:var(--bg-tertiary);padding:12px;border-radius:8px;color:var(--text-secondary);font-size:13px">
|
||
位置：左侧气泡 / 右侧栏不出现<br>
|
||
关联：直接下载链接（exe/pdf/zip）<br>
|
||
示例气泡（左侧）：<br>
|
||
<div class="rec-card source-dify" style="margin-top:8px;max-width:50%">
|
||
<div class="rec-title"><span class="rec-icon">📦</span>VPN 客户端下载</div>
|
||
<div class="rec-desc">Windows 10/11 / macOS · 32.5 MB</div>
|
||
<a class="contact-card-btn" href="javascript:void(0)">立即下载</a>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">A · Dify 资源链接</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 4.5 常用资源 L3（来自角色匹配 · 仅左侧栏） -->
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">⑤ 常用资源 L3（来自角色匹配 · 仅左侧栏出现）</h3>
|
||
<div style="background:var(--bg-tertiary);padding:12px;border-radius:8px;color:var(--text-secondary);font-size:13px">
|
||
位置：左侧气泡（"试试问：xxx"形式） / 右侧栏不出现<br>
|
||
触发：profile.position 匹配 role_assets<br>
|
||
示例气泡（左侧）：<br>
|
||
<div class="rec-card source-role" style="margin-top:8px;max-width:50%">
|
||
<div class="rec-title"><span class="rec-icon">💻</span>开发者常用资源</div>
|
||
<div class="rec-desc">代码仓库 · API 文档 · 测试环境申请</div>
|
||
<ul class="rec-items">
|
||
<li>git.servyou-it.com</li>
|
||
<li>api-docs.servyou-it.com</li>
|
||
<li>测试环境申请 → <a>去申请</a></li>
|
||
</ul>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L3 · 角色"开发"</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 4.6 审批进度（来自 T2 webhook · 右侧栏回流） -->
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">⑥ 审批进度回流（来自 T2 webhook · 右侧栏顶部插入）</h3>
|
||
<div class="rec-card layer-progress">
|
||
<div class="rec-title"><span class="rec-icon">📋</span>VPN 申请进度</div>
|
||
<div class="rec-desc">您发起的 VPN 权限申请</div>
|
||
<div class="progress-bar"><div class="progress-fill" style="width:60%"></div></div>
|
||
<div style="display:flex;justify-content:space-between;margin-top:4px">
|
||
<span class="progress-status approved">已审批</span>
|
||
<span style="font-size:11px;color:var(--text-tertiary)">60% · 等待 IT 开通</span>
|
||
</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">progress · T2 事件触发</span>
|
||
<span>2 分钟前更新</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 场景 5：跨会话持久化 -->
|
||
<div class="scene" id="scene-4">
|
||
<h2>场景 5：跨会话持久化（PRD §4.7.7 决策 ⑤ B）</h2>
|
||
<div class="subtitle">L2/L3/progress 持久化到 localStorage；L1/A 不持久</div>
|
||
|
||
<h3 style="margin-top:12px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">会话 1（首次打开，3 张卡都已生成）</h3>
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">帮我看看电脑情况</div>
|
||
<div class="bubble ai">已检测，您的电脑有 12 个补丁待安装，病毒库已过期 7 天</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<div class="rec-card source-profile">
|
||
<div class="rec-title"><span class="rec-icon">🦠</span>火绒病毒库过期</div>
|
||
<div class="rec-desc">病毒库已 7 天未更新</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L2 · 持久化</span>
|
||
<span>✅ 已存 localStorage</span>
|
||
</div>
|
||
</div>
|
||
<div class="rec-card layer-progress">
|
||
<div class="rec-title"><span class="rec-icon">📋</span>VPN 申请进度</div>
|
||
<div class="rec-desc">已审批 · 等待 IT 开通</div>
|
||
<div class="progress-bar"><div class="progress-fill" style="width:60%"></div></div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">progress · 持久化直到完结</span>
|
||
<span>✅ 已存 localStorage</span>
|
||
</div>
|
||
</div>
|
||
<div class="rec-card source-keyword">
|
||
<div class="rec-title"><span class="rec-icon">🔧</span>系统补丁缺失</div>
|
||
<div class="rec-desc">12 个安全补丁未安装</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L1 · ❌ 不持久</span>
|
||
<span>会话结束即清</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">会话 2（用户关闭浏览器后再次打开，localStorage 加载）</h3>
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">（新会话，用户未发言）</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<!-- 跨会话持久化的 L2 + progress 仍在 -->
|
||
<!-- L1 已自动清空（不持久） -->
|
||
<div class="rec-card source-profile">
|
||
<div class="rec-title"><span class="rec-icon">🦠</span>火绒病毒库过期</div>
|
||
<div class="rec-desc">病毒库已 7 天未更新（来自 localStorage）</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L2 · 跨会话持久</span>
|
||
<span>30 天后过期</span>
|
||
</div>
|
||
</div>
|
||
<div class="rec-card layer-progress">
|
||
<div class="rec-title"><span class="rec-icon">📋</span>VPN 申请进度</div>
|
||
<div class="rec-desc">已审批 · 等待 IT 开通（来自 localStorage）</div>
|
||
<div class="progress-bar"><div class="progress-fill" style="width:60%"></div></div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">progress · 跨会话持久</span>
|
||
<span>完结后清除</span>
|
||
</div>
|
||
</div>
|
||
<!-- L1 不在（已被清空） -->
|
||
</div>
|
||
</div>
|
||
|
||
<div class="notes">
|
||
<strong>持久化规则（PRD §4.7.7）：</strong>
|
||
<table style="margin-top:8px;width:100%;border-collapse:collapse">
|
||
<tr style="background:var(--bg-tertiary)">
|
||
<th style="padding:6px;text-align:left;font-size:12px">类型</th>
|
||
<th style="padding:6px;text-align:left;font-size:12px">持久化</th>
|
||
<th style="padding:6px;text-align:left;font-size:12px">过期规则</th>
|
||
</tr>
|
||
<tr><td style="padding:6px;font-size:12px">L1 关键词</td><td style="padding:6px;font-size:12px">❌</td><td style="padding:6px;font-size:12px">话题切换 / 会话结束即清</td></tr>
|
||
<tr><td style="padding:6px;font-size:12px">L2 画像</td><td style="padding:6px;font-size:12px">✅ 30 天</td><td style="padding:6px;font-size:12px">30 天后或画像更新时清</td></tr>
|
||
<tr><td style="padding:6px;font-size:12px">L3 角色</td><td style="padding:6px;font-size:12px">✅</td><td style="padding:6px;font-size:12px">角色变更时清（极少）</td></tr>
|
||
<tr><td style="padding:6px;font-size:12px">来源 A 步骤</td><td style="padding:6px;font-size:12px">❌</td><td style="padding:6px;font-size:12px">话题切换 / 会话结束即清</td></tr>
|
||
<tr><td style="padding:6px;font-size:12px">progress</td><td style="padding:6px;font-size:12px">✅</td><td style="padding:6px;font-size:12px">审批完结时清</td></tr>
|
||
</table>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 场景 6：话题切换 -->
|
||
<div class="scene" id="scene-5">
|
||
<h2>场景 6：话题切换（PRD §4.7.6 决策 ④ B）</h2>
|
||
<div class="subtitle">用户切换话题后，L1 推荐清空；L2/L3/progress 保留</div>
|
||
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">VPN 连不上</div>
|
||
<div class="bubble ai">请尝试重连 aTrust 客户端</div>
|
||
<div class="bubble user" style="background:#22c55e">顺便帮我预约一下会议室</div>
|
||
<!-- v1.0：Jaccard 相似度 < 0.3，触发话题切换 -->
|
||
<div class="bubble system" style="margin-top:8px;color:#22c55e">话题已切换，旧的 L1 推荐已清空 ✅</div>
|
||
<div class="bubble ai">好的，您要预约哪个会议室？</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<!-- L1 已清空（VPN 卡消失）-->
|
||
<!-- L2/L3/progress 保留（与话题无关）-->
|
||
<div class="rec-card source-profile">
|
||
<div class="rec-title"><span class="rec-icon">🦠</span>火绒病毒库过期</div>
|
||
<div class="rec-desc">病毒库已 7 天未更新</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L2 · 保留</span>
|
||
<span>画像无关</span>
|
||
</div>
|
||
</div>
|
||
<div class="rec-card layer-progress">
|
||
<div class="rec-title"><span class="rec-icon">📋</span>VPN 申请进度</div>
|
||
<div class="rec-desc">已审批 · 等待 IT 开通</div>
|
||
<div class="progress-bar"><div class="progress-fill" style="width:60%"></div></div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">progress · 保留</span>
|
||
<span>跨会话持久</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="notes">
|
||
<strong>话题切换检测（PRD §4.7.6）：</strong>
|
||
<ul>
|
||
<li>✅ 关键词突变：新消息与最近 3 条消息的 Jaccard 相似度 < 0.3 → 清空 L1</li>
|
||
<li>✅ 意图突变：Dify 返回的 intent_type 与上一条不同 → 清空对应 layer</li>
|
||
<li>✅ 会话分隔：用户点"结束会话"或新建会话 → 清空所有跨会话推荐</li>
|
||
<li>✅ L2/L3/progress 不清（与当前话题无关）</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
|
||
<!-- 场景 7：触发失败降级 -->
|
||
<div class="scene" id="scene-6">
|
||
<h2>场景 7：触发失败降级（PRD §4.7.5 决策 ③ B）</h2>
|
||
<div class="subtitle">C 失败 → D 降级；全部失败 → 右侧栏空</div>
|
||
|
||
<h3 style="margin-top:12px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">7.1 画像 API 故障（C 失败 → D 降级）</h3>
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">我要申请 VPN</div>
|
||
<div class="bubble ai">好的，请填写 VPN 申请表单</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<!-- L1 关键词命中 -->
|
||
<div class="rec-card source-keyword">
|
||
<div class="rec-title"><span class="rec-icon">🔐</span>VPN 相关信息</div>
|
||
<div class="rec-desc">VPN 连接所需资源</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L1 · 正常</span>
|
||
<span>✅</span>
|
||
</div>
|
||
</div>
|
||
<!-- C 失败 → 降级到 D -->
|
||
<div class="rec-card source-role" style="opacity:0.8">
|
||
<div class="rec-title"><span class="rec-icon">⚠️</span>开发者资源（降级展示）</div>
|
||
<div class="rec-desc">画像 API 故障，降级使用 L3 角色通用资源</div>
|
||
<div class="rec-meta">
|
||
<span class="rec-source-tag">L3 · C→D 降级</span>
|
||
<span style="color:#f97316">画像不可用</span>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<h3 style="margin-top:20px;margin-bottom:8px;color:var(--text-secondary);font-size:14px">7.2 全部失败（右侧栏空）</h3>
|
||
<div class="h5-mock">
|
||
<div class="h5-chat">
|
||
<div class="bubble user">xxx（无关内容）</div>
|
||
<div class="bubble ai">您好，请问需要什么帮助？</div>
|
||
</div>
|
||
<div class="h5-right">
|
||
<div class="empty-state">
|
||
<!-- 全部失败：右侧栏空 -->
|
||
</div>
|
||
</div>
|
||
</div>
|
||
|
||
<div class="notes">
|
||
<strong>降级链路（PRD §4.7.5）：</strong>
|
||
<ul>
|
||
<li>[A 失败] → [B + C + D]</li>
|
||
<li>[B 失败] → [C + D]</li>
|
||
<li>[C 失败] → [D] ★ 关键降级（保证有内容）</li>
|
||
<li>[D 失败] → []</li>
|
||
<li>[全部失败] → [] （按 §4.7.4 走空状态，与决策 ① A 保持一致）</li>
|
||
</ul>
|
||
</div>
|
||
</div>
|
||
|
||
<script>
|
||
// 场景切换
|
||
function showScene(idx) {
|
||
document.querySelectorAll('.scene').forEach(s => s.classList.remove('active'));
|
||
document.querySelectorAll('.scene-tab').forEach(t => t.classList.remove('active'));
|
||
document.getElementById('scene-' + idx).classList.add('active');
|
||
document.querySelectorAll('.scene-tab')[idx].classList.add('active');
|
||
}
|
||
|
||
// 主题切换
|
||
function toggleTheme() {
|
||
const html = document.documentElement;
|
||
const current = html.getAttribute('data-theme');
|
||
html.setAttribute('data-theme', current === 'light' ? 'dark' : 'light');
|
||
}
|
||
|
||
// 操作步骤可展开
|
||
function toggleExpand(btn) {
|
||
const card = btn.closest('.rec-card');
|
||
card.classList.toggle('open');
|
||
btn.textContent = card.classList.contains('open') ? '收起 ▲' : '展开 ▼';
|
||
}
|
||
</script>
|
||
|
||
</body>
|
||
</html> |