wecom_it_smart_desk/快速诊断-500-错误.md

快速诊断 /itdesk/ 500 错误

Claude 无法直接 SSH(Windows known_hosts 权限 + 堡垒机交互登录限制),需你跑下面命令并把输出贴回。

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🚀 一键跑法(推荐)

完整脚本已写到 D:\资料\03-项目开发\wecom_it_smart_desk-claude\diagnose-500.sh(3484 字节)

步骤:

1. 上传脚本到服务器(/tmp/):

   # 你在 PowerShell(堡垒机后的 Windows)跑:
   scp "D:\资料\03-项目开发\wecom_it_smart_desk-claude\diagnose-500.sh" user@10.90.5.110:/tmp/
   # (用你自己的文件传输方式,因为堡垒机禁 scp ProxyJump)
   

2. PuTTY 登录:

   • Host:10.212.189.210,Port:2222,SSH → Open
   • 用户 sxn + 密码
   • 堡垒机内 ssh sxn@10.90.5.110 跳目标机

3. 在服务器上跑:

   sudo cp /tmp/diagnose-500.sh /opt/wecom-it-desk/
   cd /opt/wecom-it-desk
   bash diagnose-500.sh > /tmp/diag.log 2>&1
   cat /tmp/diag.log
   

4. 把 /tmp/diag.log 的内容贴回 Claude

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🛠️ 或者手敲(精简版)

# 1. 容器状态
docker compose ps

# 2. dist 目录在不在
ls /opt/wecom-it-desk/frontend-h5/dist/
ls /opt/wecom-it-desk/frontend-h5/dist/assets/

# 3. nginx 容器内能看到 dist 吗
docker compose exec nginx ls /usr/share/nginx/html/itdesk/
docker compose exec nginx ls /usr/share/nginx/html/itdesk/assets/

# 4. SSL 证书
docker compose exec nginx ls /etc/nginx/ssl/

# 5. 直接 curl 测试
curl -ksI https://itsupport.servyou.com.cn/itdesk/ | head -10
curl -ksI https://itsupport.servyou.com.cn/itportal/ | head -10
curl -ksI https://itsupport.servyou.com.cn/itagent/ | head -10
curl -ksI https://itsupport.servyou.com.cn/itadmin/ | head -10

# 6. nginx 日志
docker compose logs --tail=20 nginx
docker compose logs --tail=20 backend

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🎯 我会关注

现象	诊断
ls /opt/wecom-it-desk/frontend-h5/dist/ 显示 No such file	部署包没含 H5 dist(nginx 会 404 → 但一般不会 500)
docker compose exec nginx ls /usr/share/nginx/html/itdesk/ 失败	nginx 容器挂载路径错了,或 dist 没拷贝进去
curl -ksI https://itsupport.servyou.com.cn/itdesk/ 返回 HTTP/1.1 500	后端代理或 SPA 内部错误
curl -ksI https://itsupport.servyou.com.cn/itportal/ 也 500	全站问题,看 nginx 日志
curl -ksI https://itsupport.servyou.com.cn/itportal/ 200 但 /itdesk/ 500	H5 端特定问题,看 nginx 容器内的文件
nginx 错误日志有 proxy_pass 错误	后端没启动或端口不通
nginx 错误日志有 "rewrite ... cycle"	try_files 死循环,需修 nginx 配置

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把输出贴回 Claude 后,我会精确定位 500 根因并给出最小修复。