ead5f83bee
dependencies.py 拆分为 dependencies/ 包; 新增 vision/ragflow_ingestion/neo4j 客户端与 h5_ai_task; alembic 045 图置信度迁移; 响应契约统一收尾。
260 lines
8.0 KiB
Python
260 lines
8.0 KiB
Python
# =============================================================================
|
||
# 企微IT智能服务台 — 知识库优化建议模型
|
||
# =============================================================================
|
||
# 说明:对应数据库 knowledge_suggestions 表
|
||
# 存储AI分析生成的优化建议,用于知识库迭代
|
||
# 分析维度:错误标注高频问题、未命中知识库的会话、AI不确定回复
|
||
# =============================================================================
|
||
|
||
import uuid
|
||
from datetime import datetime
|
||
from typing import Any, Dict, List, Optional
|
||
|
||
from sqlalchemy import Boolean, DateTime, Float, Index, JSON, String, Text
|
||
from sqlalchemy.orm import Mapped, mapped_column
|
||
|
||
from app.database import Base
|
||
|
||
|
||
class KnowledgeSuggestion(Base):
|
||
"""知识库优化建议模型 — 对应 knowledge_suggestions 表。
|
||
|
||
存储AI自动分析生成的优化建议,用于知识库持续迭代。
|
||
|
||
Attributes:
|
||
id: 建议ID(UUID)
|
||
suggestion_type: 建议类型(new_faq=新增FAQ/update=更新/outdated=标记过时)
|
||
status: 状态(pending=待审核/approved=已通过/rejected=已拒绝/applied=已应用)
|
||
title: 建议标题(新增/更新的FAQ标题)
|
||
content: 建议内容(答案内容)
|
||
category: 分类
|
||
tags: 标签列表(JSON数组)
|
||
source_type: 分析来源(annotation=标注数据/conversation=会话数据/ai_uncertain=AI不确定)
|
||
source_data: 来源数据(JSON,存储相关会话ID或标注ID列表)
|
||
reason: 生成理由(AI分析的理由)
|
||
reject_reason: 拒绝理由(审核拒绝时填写)
|
||
reviewer_id: 审核人ID
|
||
reviewed_at: 审核时间
|
||
created_at: 创建时间
|
||
updated_at: 更新时间
|
||
"""
|
||
|
||
# 表名
|
||
__tablename__ = "knowledge_suggestions"
|
||
|
||
# --------------------------------------------------------------------------
|
||
# 字段定义
|
||
# --------------------------------------------------------------------------
|
||
|
||
# 主键
|
||
id: Mapped[str] = mapped_column(
|
||
String(36),
|
||
primary_key=True,
|
||
default=lambda: str(uuid.uuid4()),
|
||
)
|
||
|
||
# 建议类型
|
||
suggestion_type: Mapped[str] = mapped_column(
|
||
String(20),
|
||
nullable=False,
|
||
default="new_faq",
|
||
comment="new_faq=新增FAQ/update=更新/outdated=标记过时",
|
||
)
|
||
|
||
# 状态
|
||
status: Mapped[str] = mapped_column(
|
||
String(20),
|
||
nullable=False,
|
||
default="pending",
|
||
index=True,
|
||
comment="pending=待审核/approved=已通过/rejected=已拒绝/applied=已应用",
|
||
)
|
||
|
||
# 建议标题
|
||
title: Mapped[str] = mapped_column(
|
||
String(256),
|
||
nullable=False,
|
||
comment="新增/更新的FAQ标题",
|
||
)
|
||
|
||
# 建议内容
|
||
content: Mapped[str] = mapped_column(
|
||
Text,
|
||
nullable=False,
|
||
comment="答案内容",
|
||
)
|
||
|
||
# 分类
|
||
category: Mapped[str] = mapped_column(
|
||
String(64),
|
||
nullable=False,
|
||
default="其他",
|
||
comment="分类:硬件/软件/网络/安全/账号/其他",
|
||
)
|
||
|
||
# 标签列表
|
||
tags: Mapped[List[str]] = mapped_column(
|
||
JSON,
|
||
nullable=False,
|
||
default=list,
|
||
comment="标签列表",
|
||
)
|
||
|
||
# 分析来源
|
||
source_type: Mapped[str] = mapped_column(
|
||
String(30),
|
||
nullable=False,
|
||
comment="annotation=标注数据/conversation=会话数据/ai_uncertain=AI不确定",
|
||
)
|
||
|
||
# 来源数据(JSON)
|
||
source_data: Mapped[Optional[List[str]]] = mapped_column(
|
||
JSON,
|
||
nullable=True,
|
||
comment="相关会话ID或标注ID列表",
|
||
)
|
||
|
||
# --------------------------------------------------------------------------
|
||
# Tier0 扩展字段 — 图结构 + 置信度 + 受众 + 状态(D1/D3/D7/D8)
|
||
# --------------------------------------------------------------------------
|
||
|
||
# AI 生成置信度(0.0-1.0,D3 门控阈值 0.7)
|
||
confidence: Mapped[Optional[float]] = mapped_column(
|
||
Float,
|
||
nullable=True,
|
||
comment="AI 生成置信度(0.0-1.0)",
|
||
)
|
||
|
||
# 受众类型(D8:employee_quick_reply / engineer_workguide)
|
||
audience: Mapped[Optional[str]] = mapped_column(
|
||
String(30),
|
||
nullable=True,
|
||
comment="受众类型:employee_quick_reply / engineer_workguide",
|
||
)
|
||
|
||
# 图结构字段 — 问题名称(对应 Neo4j Issue.name)
|
||
issue: Mapped[Optional[str]] = mapped_column(
|
||
String(256),
|
||
nullable=True,
|
||
comment="图节点:问题名称",
|
||
)
|
||
|
||
# 图结构字段 — 动作名称(对应 Neo4j Action.name)
|
||
action: Mapped[Optional[str]] = mapped_column(
|
||
String(256),
|
||
nullable=True,
|
||
comment="图节点:动作名称",
|
||
)
|
||
|
||
# 图关系类型(LEADS_TO / RELATES_TO / CAN_JUMP_TO)
|
||
relation_type: Mapped[Optional[str]] = mapped_column(
|
||
String(30),
|
||
nullable=True,
|
||
comment="图关系类型",
|
||
)
|
||
|
||
# 父 Issue 名称(用于构建 Issue→Issue 关系)
|
||
parent_issue: Mapped[Optional[str]] = mapped_column(
|
||
String(256),
|
||
nullable=True,
|
||
comment="父 Issue 名称",
|
||
)
|
||
|
||
# 图结构扩展元数据(JSON,存放额外的图属性)
|
||
graph_meta: Mapped[Optional[Dict[str, Any]]] = mapped_column(
|
||
JSON,
|
||
nullable=True,
|
||
comment="图结构扩展元数据",
|
||
)
|
||
|
||
# 图同步状态(pending / synced / failed)
|
||
graph_sync_status: Mapped[str] = mapped_column(
|
||
String(20),
|
||
nullable=False,
|
||
default="pending",
|
||
comment="图同步状态:pending / synced / failed",
|
||
)
|
||
|
||
# AI 生成失败标记(Dify 不可用或置信度不足时置 True)
|
||
source_failed: Mapped[bool] = mapped_column(
|
||
Boolean,
|
||
nullable=False,
|
||
default=False,
|
||
comment="AI 生成失败标记",
|
||
)
|
||
|
||
# 入队列时间
|
||
queued_at: Mapped[Optional[datetime]] = mapped_column(
|
||
DateTime(timezone=True),
|
||
nullable=True,
|
||
comment="入独立队列时间",
|
||
)
|
||
|
||
# 应用到 KB 的时间
|
||
applied_at: Mapped[Optional[datetime]] = mapped_column(
|
||
DateTime(timezone=True),
|
||
nullable=True,
|
||
comment="应用到 KB 的时间",
|
||
)
|
||
|
||
# 生成理由
|
||
reason: Mapped[Optional[str]] = mapped_column(
|
||
Text,
|
||
nullable=True,
|
||
comment="AI分析的理由",
|
||
)
|
||
|
||
# 拒绝理由
|
||
reject_reason: Mapped[Optional[str]] = mapped_column(
|
||
Text,
|
||
nullable=True,
|
||
comment="审核拒绝时填写",
|
||
)
|
||
|
||
# 审核人ID
|
||
reviewer_id: Mapped[Optional[str]] = mapped_column(
|
||
String(36),
|
||
nullable=True,
|
||
comment="审核人ID",
|
||
)
|
||
|
||
# 审核时间
|
||
reviewed_at: Mapped[Optional[datetime]] = mapped_column(
|
||
DateTime(timezone=True),
|
||
nullable=True,
|
||
comment="审核时间",
|
||
)
|
||
|
||
# 创建时间
|
||
created_at: Mapped[datetime] = mapped_column(
|
||
DateTime(timezone=True),
|
||
nullable=False,
|
||
default=datetime.now,
|
||
comment="创建时间",
|
||
)
|
||
|
||
# 更新时间
|
||
updated_at: Mapped[datetime] = mapped_column(
|
||
DateTime(timezone=True),
|
||
nullable=False,
|
||
default=datetime.now,
|
||
onupdate=datetime.now,
|
||
comment="更新时间",
|
||
)
|
||
|
||
# --------------------------------------------------------------------------
|
||
# 索引定义
|
||
# --------------------------------------------------------------------------
|
||
__table_args__ = (
|
||
Index("idx_suggestion_status", "status"),
|
||
Index("idx_suggestion_type", "suggestion_type"),
|
||
Index("idx_suggestion_created", "created_at"),
|
||
Index("idx_suggestion_audience", "audience"),
|
||
Index("idx_suggestion_confidence", "confidence"),
|
||
Index("idx_suggestion_graph_sync", "graph_sync_status"),
|
||
)
|
||
|
||
def __repr__(self) -> str:
|
||
"""建议对象的字符串表示。"""
|
||
return f"<KnowledgeSuggestion(id={self.id}, type={self.suggestion_type}, status={self.status})>"
|