449c6d4875
## H5 员工端 v4 (2026-07-13 00:48 已部署)
- 人工按钮三态文案统一为"人工坐席"
- 按钮位置移至发送键和语音按钮上方(垂直堆叠)
- 点按钮直接调 store.shakeAgent(),删除 CallAgentModal 弹窗动画
- 截图快捷键提示改为"截图->粘贴:Alt+Shift+A-Ctrl+V ---> Ctrl+V"
- 移动端隐藏截图提示(CSS 媒体查询)
- AI转人工提示改为"已为您呼叫人工坐席,请稍等!"
- 坐席接入提示改为"坐席正在查看您的信息,请等待处理回复!"
- 删除"摇铃呼叫坐席"入口和文案
- 删除孤儿组件 MessageList.vue + shake 动画 CSS
## H5 员工端 v5 (2026-07-13 02:08 已部署)
- RightPanel v2.1:删除"软件安装"和"资源权限"标签页
- 移除标签栏,智能推荐(DynamicRecommend)直接展示
- 删除 SoftwareDownloads/ApprovalLinks 引用和相关 CSS
## AI 对话链路全栈改造 Phase 1-6 (已部署)
- Phase 1: Dify JSON输出 + 后端blocking解析 + 双WS推送 + 错误降级
- Phase 2: 关键词收窄(~25强意图词) + 两级分类Prompt + 删除前端checkApprovalIntent
- Phase 3: WS扩展(ai_thinking+dynamic_recommend) + ai_structured气泡 + RightPanel v2 + 选项回传
- Phase 4: VisionService接入 + 图片消息融合(5秒窗口) + 降级策略
- Phase 5: 坐席端ai_thinking指示器 + ai_structured/byod_card渲染 + handleNewMessage修复
- Phase 6: diagnosis_stage(6值) + response_time_ms计时 + 慢响应告警(>10s)
## 坐席端 v5 (2026-07-13 01:38 已部署)
- ai_structured/byod_card 只读渲染
- AI思考指示器 UI
- handleNewMessage 透传 msg_type/extra_data 修复
- 布局优化v2.0: QuickReplyBar L1+L2悬浮 + ReplyBox左右分区 + 右栏260/560px切换
- 键盘快捷键v2.3: 纯数字路由 + ESC分层撤销 + Shift+Space用event.code
## 上下文感知智能诊断闭环 (2026-07-12 已部署)
- 三层诊断(API→Script→AI) + 三段排队(VIP→info_locked→not locked)
- 答题插队 + 五场景关闭
- 迁移052(6表+6列) + queue_service + quiz_service + closing_service
- H5前端: QueueWaiting + RightPanel双Tab + InputBar三态 + ResolveConfirmCard
- 坐席前端: pending_close结单流程 + 信息锁定(Dify步骤完成+有效回答率≥70%)
## 知识库迭代3 (2026-07-12 已部署)
- 分诊交互(H5+坐席+Dify独立应用)
- 拓扑预览(ECharts只读)
- 代答排除(4种匹配器: keyword/regex/intent/category)
- 迁移051 + 44文件43测试通过
## 后端变更
- 6个Python文件改造(h5_ai_task.py/h5.py/ai_service.py/closing_service.py等)
- funny_phrase_service.py: shake/connected/keyword 默认文案更新
- session_service.py: 企微消息文案同步
- 新增: queue.py/quiz.py/triage.py/exclusion_rules.py 等API端点
- 新增: diagnostic.py/quiz.py/triage_session.py 等模型
- 新增: closing_service/queue_service/quiz_service/triage_service 等服务
## 文档更新
- CHANGELOG.md: 新增 [未发布] 区全部变更记录
- 项目管理主文档 v2.5: 新增v0.7.3版本 + 已完成看板 + 最近搞定
- 版本记录: 新增v0.7.3条目
- AI对话链路实施计划: Phase 1-6 全部标记✅已实施
- 新增架构图/时序图/类图(mermaid)
## 部署路径修正
- 服务器项目根路径: /opt/wecom-it-desk/
- 所有前端dist均为ro bind mount,只能在宿主机源路径操作
- 服务器nginx /h5/ 是静态文件服务(非proxy_pass)
- elFinder上传二进制不可靠(MD5不匹配),改用base64分块上传
233 lines
7.4 KiB
YAML
233 lines
7.4 KiB
YAML
# =============================================================================
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# 企微IT智能服务台 — 本地开发环境 Docker Compose
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# =============================================================================
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# 目标:本地电脑(Windows + Docker Desktop)
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# 用途:开发 + 测试,不依赖企微 OAuth,代码 volume mount 自动 reload
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# 用法:
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# 1. cp .env.example .env.dev (编辑填值,或直接用 .env.dev 模板)
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# 2. docker compose -f docker-compose.dev.yml up -d
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# 3. 访问 http://localhost:80/itdesk/ 等
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# 启动后:
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# - Nginx: http://localhost:80 (统一入口)
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# - Postgres: localhost:5432
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# - Redis: localhost:6379
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# - Backend: localhost:8000 (可选)
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# =============================================================================
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services:
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# --------------------------------------------------------------------------
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# PostgreSQL 16 — 开发数据库
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# --------------------------------------------------------------------------
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postgres:
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image: postgres:16-alpine
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container_name: dev_wecom_postgres
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restart: unless-stopped
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environment:
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POSTGRES_USER: ${POSTGRES_USER:-wecom}
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POSTGRES_PASSWORD: ${POSTGRES_PASSWORD:-wecom_dev}
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POSTGRES_DB: ${POSTGRES_DB:-wecom_it_desk_dev}
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ports:
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- "5432:5432"
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volumes:
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- postgres_dev_data:/var/lib/postgresql/data
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healthcheck:
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test: ["CMD-SHELL", "pg_isready -U ${POSTGRES_USER:-wecom}"]
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interval: 5s
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timeout: 5s
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retries: 5
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networks:
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- dev-net
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# --------------------------------------------------------------------------
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# Redis 7 — 开发缓存
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# --------------------------------------------------------------------------
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redis:
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image: redis:7-alpine
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container_name: dev_wecom_redis
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restart: unless-stopped
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command: redis-server --appendonly yes --save 900 1 --save 300 10
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ports:
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- "6379:6379"
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volumes:
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- redis_dev_data:/data
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healthcheck:
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test: ["CMD", "redis-cli", "ping"]
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interval: 5s
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timeout: 5s
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retries: 5
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networks:
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- dev-net
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# --------------------------------------------------------------------------
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# Neo4j 5 — 知识图谱存储
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# --------------------------------------------------------------------------
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neo4j:
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image: neo4j:5-community
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container_name: dev_wecom_neo4j
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restart: unless-stopped
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environment:
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NEO4J_AUTH: neo4j/${NEO4J_PASSWORD:-password}
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NEO4J_PLUGINS: '["apoc"]'
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ports:
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- "7474:7474"
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- "7687:7687"
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volumes:
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- neo4j_dev_data:/data
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- neo4j_dev_logs:/logs
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healthcheck:
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test: ["CMD-SHELL", "cypher-shell -u neo4j -p ${NEO4J_PASSWORD:-password} 'RETURN 1'"]
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interval: 10s
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timeout: 5s
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retries: 10
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networks:
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- dev-net
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# --------------------------------------------------------------------------
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# Backend — 开发模式(代码 volume mount + uvicorn --reload)
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# --------------------------------------------------------------------------
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backend:
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build:
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context: ./backend
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dockerfile: Dockerfile.dev
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image: wecom-it-desk-backend:dev
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container_name: dev_wecom_backend
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restart: unless-stopped
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env_file:
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- .env.dev
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environment:
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- DATABASE_URL=postgresql://wecom:wecom_dev@postgres:5432/wecom_it_desk_dev
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- REDIS_URL=redis://redis:6379/0
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- DEV_MODE=true
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- WECOM_SSO_CALLBACK_BASE=http://localhost:80
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- CORS_ORIGINS=http://localhost:80
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# Dify AI 服务(生产环境)
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- DIFY_API_URL=http://yw-dify.dc.servyou-it.com/dify2openai/v1/chat/completions
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- DIFY_API_KEY=app-7jkRkAzvX4QM9v9SM3P8mMEO
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- DIFY_TIMEOUT=30
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- PYTHONPATH=/app
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# Neo4j 知识图谱
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- NEO4J_URI=bolt://neo4j:7687
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- NEO4J_USER=neo4j
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- NEO4J_PASSWORD=${NEO4J_PASSWORD:-password}
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- NEO4J_DATABASE=neo4j
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ports:
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- "8000:8000"
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volumes:
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- ./backend/app:/app/app
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- ./backend/alembic:/app/alembic
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- ./backend/scripts:/app/scripts
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command: >
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sh -c "uvicorn app.main:app --host 0.0.0.0 --port 8000 --reload"
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depends_on:
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postgres:
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condition: service_healthy
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redis:
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condition: service_healthy
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neo4j:
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condition: service_healthy
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networks:
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- dev-net
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# --------------------------------------------------------------------------
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# Frontend-Agent — 坐席前端开发模式
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# --------------------------------------------------------------------------
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frontend-agent:
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build:
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context: ./frontend-agent
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dockerfile: Dockerfile.dev
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image: wecom-it-desk-agent:dev
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container_name: dev_wecom_frontend_agent
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restart: unless-stopped
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environment:
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- VITE_API_BASE=http://localhost:80/api
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- VITE_WS_BASE=ws://localhost:80/ws
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ports:
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- "5173:5173"
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volumes:
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- ./frontend-agent/src:/app/src
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depends_on:
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- backend
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networks:
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- dev-net
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# --------------------------------------------------------------------------
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# Frontend-H5 — H5前端开发模式
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# --------------------------------------------------------------------------
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frontend-h5:
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build:
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context: ./frontend-h5
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dockerfile: Dockerfile.dev
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image: wecom-it-desk-h5:dev
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container_name: dev_wecom_frontend_h5
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restart: unless-stopped
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environment:
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- VITE_API_BASE=http://localhost:80/api
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- VITE_WS_BASE=ws://localhost:80/ws
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# dev 容器内 Vite 代理目标:指向 compose 服务名 backend(容器内 localhost 不是后端)
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- VITE_PROXY_TARGET=http://backend:8000
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ports:
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- "5174:5174"
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volumes:
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- ./frontend-h5/src:/app/src
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# dev 热更新:同时挂载 public/,否则容器镜像内烘焙的 public/ 不含后续新增资源
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# (如 duckula.webp),导致 Vite 解析 <img src="/duckula.webp"> 失败、整个应用无法挂载
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- ./frontend-h5/public:/app/public
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# 挂载 vite.config.ts 使代理目标等配置可热生效(无需重建镜像)
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- ./frontend-h5/vite.config.ts:/app/vite.config.ts
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# 挂载 index.html 使 CSP(含 dev WS 端口)修改可热生效
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- ./frontend-h5/index.html:/app/index.html
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depends_on:
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- backend
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networks:
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- dev-net
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# --------------------------------------------------------------------------
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# Frontend-Admin — 管理前端开发模式
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# --------------------------------------------------------------------------
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frontend-admin:
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build:
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context: ./frontend-admin
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dockerfile: Dockerfile.dev
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image: wecom-it-desk-admin:dev
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container_name: dev_wecom_frontend_admin
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restart: unless-stopped
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environment:
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- VITE_API_BASE=http://localhost:80/api
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ports:
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- "5175:5175"
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volumes:
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- ./frontend-admin/src:/app/src
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depends_on:
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- backend
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networks:
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- dev-net
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# --------------------------------------------------------------------------
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# Nginx — 反向代理(统一入口)
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# --------------------------------------------------------------------------
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nginx:
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image: nginx:1.27-alpine
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container_name: dev_wecom_nginx
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restart: unless-stopped
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ports:
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- "80:80"
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volumes:
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- ./nginx/nginx.dev.conf:/etc/nginx/nginx.conf:ro
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depends_on:
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- backend
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- frontend-agent
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- frontend-h5
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- frontend-admin
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networks:
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- dev-net
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volumes:
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postgres_dev_data:
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redis_dev_data:
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neo4j_dev_data:
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neo4j_dev_logs:
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networks:
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dev-net:
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driver: bridge
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