208 lines
4.8 KiB
Vue
208 lines
4.8 KiB
Vue
<!-- =============================================================================
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// 企微IT智能服务台 — 应急页坐席视图 (v0.5.4)
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// =============================================================================
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// 说明:BC/DR 应急场景下,显示坐席端 AI 助手面板
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// 桌面端:全宽显示 AiAssistantPanel(AI推荐/快速回复/操作步骤/用户信息)
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// 移动端:顶部"右栏"按钮,点击从右侧滑出 AI 助手面板
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// ============================================================================= -->
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<template>
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<div class="agent-preview">
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<!-- ====== 顶部条 ====== -->
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<div class="agent-preview__topbar">
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<div class="topbar-left">
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<span class="logo">🎧</span>
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<div class="title-block">
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<h1 class="title">坐席助手</h1>
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<p class="subtitle">IT 智能服务台 · 应急模式</p>
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</div>
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</div>
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<div class="topbar-right">
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<!-- 移动端:右栏按钮(打开抽屉) -->
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<el-button
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v-if="isMobile"
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type="primary"
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size="small"
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@click="drawerVisible = true"
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>
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<el-icon><Menu /></el-icon>
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<span>AI 助手</span>
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</el-button>
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<!-- 桌面端:userid 标签 -->
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<div v-else class="userid-tag">
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userid: {{ userid || 'anonymous' }}
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</div>
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</div>
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</div>
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<!-- ====== 桌面端:直接显示 AiAssistantPanel ====== -->
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<div v-if="!isMobile" class="agent-preview__content">
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<AiAssistantPanel />
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</div>
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<!-- ====== 移动端:抽屉(el-drawer 从右侧滑出) ====== -->
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<el-drawer
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v-if="isMobile"
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v-model="drawerVisible"
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direction="rtl"
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size="90%"
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:with-header="false"
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>
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<div class="agent-preview__drawer-header">
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<span class="drawer-title">🤖 AI 助手</span>
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<el-button
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type="text"
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size="small"
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@click="drawerVisible = false"
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>
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关闭
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</el-button>
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</div>
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<div class="agent-preview__drawer-body">
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<AiAssistantPanel />
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</div>
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</el-drawer>
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<!-- ====== 移动端:底部提示 ====== -->
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<div v-if="isMobile" class="agent-preview__mobile-hint">
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<p>💡 电脑端访问可获得完整体验(AI 助手常驻右侧)</p>
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<p>移动端请点上方"AI 助手"按钮打开</p>
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</div>
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</div>
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</template>
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<script setup lang="ts">
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import { ref, computed } from 'vue'
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import { useRoute } from 'vue-router'
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import { ElMessage } from 'element-plus'
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import { Menu } from '@element-plus/icons-vue'
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import AiAssistantPanel from '@/components/assistant/AiAssistantPanel.vue'
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const route = useRoute()
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const drawerVisible = ref(false)
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const userid = computed(() => (route.query.userid as string) || '')
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const isMobile = computed(() => window.innerWidth < 500)
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if (userid.value) {
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ElMessage({
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message: '坐席模式',
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type: 'success',
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duration: 1500,
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})
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}
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</script>
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<style scoped>
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.agent-preview {
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display: flex;
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flex-direction: column;
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height: 100dvh;
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background: #f5f7fa;
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font-family: -apple-system, BlinkMacSystemFont, 'PingFang SC', sans-serif;
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}
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/* ====== 顶部条 ====== */
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.agent-preview__topbar {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 12px 20px;
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background: white;
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border-bottom: 1px solid #e4e7ed;
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box-shadow: 0 1px 4px rgba(0, 0, 0, 0.04);
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z-index: 10;
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}
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.topbar-left {
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display: flex;
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align-items: center;
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gap: 12px;
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}
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.logo {
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font-size: 28px;
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width: 40px;
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height: 40px;
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display: flex;
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align-items: center;
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justify-content: center;
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background: linear-gradient(135deg, #fef3c7 0%, #fde68a 100%);
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border-radius: 10px;
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}
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.title-block {
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display: flex;
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flex-direction: column;
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}
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.title {
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font-size: 16px;
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font-weight: 600;
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color: #303133;
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margin: 0;
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}
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.subtitle {
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font-size: 12px;
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color: #909399;
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margin: 0;
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}
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.userid-tag {
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font-size: 12px;
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color: #909399;
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padding: 4px 10px;
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background: #f5f7fa;
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border-radius: 4px;
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}
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/* ====== 桌面端内容区 ====== */
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.agent-preview__content {
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flex: 1;
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overflow: hidden;
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display: flex;
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max-width: 1200px;
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margin: 0 auto;
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width: 100%;
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background: white;
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}
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/* ====== 抽屉 ====== */
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.agent-preview__drawer-header {
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display: flex;
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align-items: center;
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justify-content: space-between;
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padding: 12px 16px;
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border-bottom: 1px solid #e4e7ed;
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background: #fafafa;
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}
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.drawer-title {
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font-size: 15px;
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font-weight: 600;
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color: #303133;
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}
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.agent-preview__drawer-body {
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height: calc(100% - 45px);
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overflow-y: auto;
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background: white;
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}
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/* ====== 移动端提示 ====== */
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.agent-preview__mobile-hint {
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padding: 12px 20px;
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background: #fdf6ec;
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color: #e6a23c;
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font-size: 12px;
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text-align: center;
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line-height: 1.6;
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border-top: 1px solid #faecd8;
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}
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.agent-preview__mobile-hint p {
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margin: 0;
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}
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</style>
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