Files
Simon 449c6d4875 feat: 2026-07-12~13 全量更新 - AI对话链路改造+H5 v4/v5+坐席端v5+上下文感知诊断+知识库迭代3
## H5 员工端 v4 (2026-07-13 00:48 已部署)
- 人工按钮三态文案统一为"人工坐席"
- 按钮位置移至发送键和语音按钮上方(垂直堆叠)
- 点按钮直接调 store.shakeAgent(),删除 CallAgentModal 弹窗动画
- 截图快捷键提示改为"截图->粘贴:Alt+Shift+A-Ctrl+V ---> Ctrl+V"
- 移动端隐藏截图提示(CSS 媒体查询)
- AI转人工提示改为"已为您呼叫人工坐席,请稍等!"
- 坐席接入提示改为"坐席正在查看您的信息,请等待处理回复!"
- 删除"摇铃呼叫坐席"入口和文案
- 删除孤儿组件 MessageList.vue + shake 动画 CSS

## H5 员工端 v5 (2026-07-13 02:08 已部署)
- RightPanel v2.1:删除"软件安装"和"资源权限"标签页
- 移除标签栏,智能推荐(DynamicRecommend)直接展示
- 删除 SoftwareDownloads/ApprovalLinks 引用和相关 CSS

## AI 对话链路全栈改造 Phase 1-6 (已部署)
- Phase 1: Dify JSON输出 + 后端blocking解析 + 双WS推送 + 错误降级
- Phase 2: 关键词收窄(~25强意图词) + 两级分类Prompt + 删除前端checkApprovalIntent
- Phase 3: WS扩展(ai_thinking+dynamic_recommend) + ai_structured气泡 + RightPanel v2 + 选项回传
- Phase 4: VisionService接入 + 图片消息融合(5秒窗口) + 降级策略
- Phase 5: 坐席端ai_thinking指示器 + ai_structured/byod_card渲染 + handleNewMessage修复
- Phase 6: diagnosis_stage(6值) + response_time_ms计时 + 慢响应告警(>10s)

## 坐席端 v5 (2026-07-13 01:38 已部署)
- ai_structured/byod_card 只读渲染
- AI思考指示器 UI
- handleNewMessage 透传 msg_type/extra_data 修复
- 布局优化v2.0: QuickReplyBar L1+L2悬浮 + ReplyBox左右分区 + 右栏260/560px切换
- 键盘快捷键v2.3: 纯数字路由 + ESC分层撤销 + Shift+Space用event.code

## 上下文感知智能诊断闭环 (2026-07-12 已部署)
- 三层诊断(API→Script→AI) + 三段排队(VIP→info_locked→not locked)
- 答题插队 + 五场景关闭
- 迁移052(6表+6列) + queue_service + quiz_service + closing_service
- H5前端: QueueWaiting + RightPanel双Tab + InputBar三态 + ResolveConfirmCard
- 坐席前端: pending_close结单流程 + 信息锁定(Dify步骤完成+有效回答率≥70%)

## 知识库迭代3 (2026-07-12 已部署)
- 分诊交互(H5+坐席+Dify独立应用)
- 拓扑预览(ECharts只读)
- 代答排除(4种匹配器: keyword/regex/intent/category)
- 迁移051 + 44文件43测试通过

## 后端变更
- 6个Python文件改造(h5_ai_task.py/h5.py/ai_service.py/closing_service.py等)
- funny_phrase_service.py: shake/connected/keyword 默认文案更新
- session_service.py: 企微消息文案同步
- 新增: queue.py/quiz.py/triage.py/exclusion_rules.py 等API端点
- 新增: diagnostic.py/quiz.py/triage_session.py 等模型
- 新增: closing_service/queue_service/quiz_service/triage_service 等服务

## 文档更新
- CHANGELOG.md: 新增 [未发布] 区全部变更记录
- 项目管理主文档 v2.5: 新增v0.7.3版本 + 已完成看板 + 最近搞定
- 版本记录: 新增v0.7.3条目
- AI对话链路实施计划: Phase 1-6 全部标记已实施
- 新增架构图/时序图/类图(mermaid)

## 部署路径修正
- 服务器项目根路径: /opt/wecom-it-desk/
- 所有前端dist均为ro bind mount,只能在宿主机源路径操作
- 服务器nginx /h5/ 是静态文件服务(非proxy_pass)
- elFinder上传二进制不可靠(MD5不匹配),改用base64分块上传
2026-07-13 02:17:03 +08:00

262 lines
8.5 KiB
Python
Raw Permalink Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
# =============================================================================
# 企微IT智能服务台 — 测验题目管理 API(管理员)
# =============================================================================
# 说明:管理后台的测验题目审批 API,统一 /api/admin/quiz 前缀。
# 包含 4 个端点:
# 1. POST /generate — 手动触发 Dify 生成题目
# 2. GET /pending — 查看待审核题目列表(分页)
# 3. POST /{id}/approve — 审批通过题目(is_active → True
# 4. DELETE /{id} — 删除质量差的题目
#
# 权限:所有端点需要管理员权限(Depends(require_admin)
# =============================================================================
import logging
from typing import Any, Dict, Optional
from fastapi import APIRouter, Depends, Query
from pydantic import BaseModel
from sqlalchemy import select, func
from sqlalchemy.ext.asyncio import AsyncSession
from app.api.agents import get_current_agent
from app.database import get_db
from app.models.agent import Agent
from app.models.quiz import QuizQuestion
from app.services.quiz_generation_service import get_quiz_generation_service
from app.utils.response import AppException, success_response
logger = logging.getLogger(__name__)
router = APIRouter(prefix="/admin/quiz", tags=["测验题目管理"])
# ==========================================================================
# 权限校验依赖(复用 admin_api.py 的模式)
# ==========================================================================
async def require_admin(
agent: Agent = Depends(get_current_agent),
) -> Agent:
"""管理员权限校验:仅 role='admin' 可访问。"""
if agent.role != "admin":
raise AppException(1004, "无管理权限")
return agent
# ==========================================================================
# 请求体定义
# ==========================================================================
class GenerateRequest(BaseModel):
"""手动触发生成题目请求。"""
category: str # network/vpn/email/system/printer/security/office
question_type: str = "knowledge" # knowledge / diagnostic
count: int = 5
problem_category: Optional[str] = None # 仅 question_type=diagnostic 时使用
# ==========================================================================
# 1. POST /api/admin/quiz/generate — 手动触发 AI 生成题目
# ==========================================================================
@router.post("/generate")
async def generate_quiz_questions(
body: GenerateRequest,
admin: Agent = Depends(require_admin),
db: AsyncSession = Depends(get_db),
):
"""手动触发 AI 生成题目。
生成的题目 is_active=False,需通过 /approve 端点审批后激活。
Args:
body: 生成请求(category, question_type, count, problem_category
admin: 管理员(权限校验)
db: 数据库会话
Returns:
生成结果摘要(成功/失败数量 + 题目列表)
"""
service = get_quiz_generation_service()
if body.question_type == "knowledge":
result = await service.generate_knowledge_questions_batch(
db=db,
category=body.category,
count=body.count,
is_active=False, # 手动生成也需审批
)
elif body.question_type == "diagnostic":
if not body.problem_category:
raise AppException(1004, "diagnostic 类型必须提供 problem_category")
result = await service.generate_diagnostic_questions_batch(
db=db,
problem_category=body.problem_category,
count=body.count,
is_active=False,
)
else:
raise AppException(1004, f"不支持的题目类型: {body.question_type}")
await db.commit()
logger.info(
f"管理员 {admin.name} 手动生成题目: "
f"type={body.question_type}, category={body.category}, "
f"成功={result['success_count']}"
)
return success_response(data=result)
# ==========================================================================
# 2. GET /api/admin/quiz/pending — 查看待审核题目列表
# ==========================================================================
@router.get("/pending")
async def list_pending_questions(
category: Optional[str] = Query(None, description="按类别筛选"),
page: int = Query(1, ge=1),
page_size: int = Query(20, ge=1, le=100),
admin: Agent = Depends(require_admin),
db: AsyncSession = Depends(get_db),
):
"""获取待审核题目列表(is_active=False)。
Args:
category: 可选,按类别筛选
page: 页码(从 1 开始)
page_size: 每页数量(1-100
admin: 管理员(权限校验)
db: 数据库会话
Returns:
分页列表 {total, page, page_size, items}
"""
# 构建查询条件
conditions = [QuizQuestion.is_active == False] # noqa: E712
if category:
conditions.append(QuizQuestion.category == category)
# 总数
total = await db.scalar(
select(func.count(QuizQuestion.id)).where(*conditions)
)
total = total or 0
# 分页查询
offset = (page - 1) * page_size
stmt = (
select(QuizQuestion)
.where(*conditions)
.order_by(QuizQuestion.created_at.desc())
.offset(offset)
.limit(page_size)
)
result = await db.execute(stmt)
questions = result.scalars().all()
items = [_question_to_dict(q) for q in questions]
return success_response(data={
"total": total,
"page": page,
"page_size": page_size,
"items": items,
})
# ==========================================================================
# 3. POST /api/admin/quiz/{question_id}/approve — 审批通过题目
# ==========================================================================
@router.post("/{question_id}/approve")
async def approve_question(
question_id: str,
admin: Agent = Depends(require_admin),
db: AsyncSession = Depends(get_db),
):
"""审批通过一道待审核题目(is_active: False → True)。
Args:
question_id: 题目ID
admin: 管理员(权限校验)
db: 数据库会话
Returns:
更新后的题目信息
"""
result = await db.execute(
select(QuizQuestion).where(QuizQuestion.id == question_id)
)
question = result.scalar_one_or_none()
if not question:
raise AppException(1004, "题目不存在")
if question.is_active:
raise AppException(1004, "题目已激活,无需重复审批")
question.is_active = True
await db.commit()
logger.info(f"管理员 {admin.name} 审批通过题目: {question_id}")
return success_response(data=_question_to_dict(question))
# ==========================================================================
# 4. DELETE /api/admin/quiz/{question_id} — 删除题目
# ==========================================================================
@router.delete("/{question_id}")
async def delete_question(
question_id: str,
admin: Agent = Depends(require_admin),
db: AsyncSession = Depends(get_db),
):
"""删除一道题目(用于清理质量差的 AI 生成题)。
Args:
question_id: 题目ID
admin: 管理员(权限校验)
db: 数据库会话
Returns:
删除确认
"""
result = await db.execute(
select(QuizQuestion).where(QuizQuestion.id == question_id)
)
question = result.scalar_one_or_none()
if not question:
raise AppException(1004, "题目不存在")
await db.delete(question)
await db.commit()
logger.info(f"管理员 {admin.name} 删除题目: {question_id}")
return success_response(data={"deleted_id": question_id})
# ==========================================================================
# 辅助函数
# ==========================================================================
def _question_to_dict(q: QuizQuestion) -> Dict[str, Any]:
"""将 QuizQuestion 对象转为字典。"""
return {
"id": q.id,
"type": q.type,
"category": q.category,
"problem_category": q.problem_category,
"difficulty": q.difficulty,
"question": q.question,
"options": q.options,
"correct_index": q.correct_index,
"explanation": q.explanation,
"is_active": q.is_active,
"created_at": q.created_at.isoformat() if q.created_at else None,
}