sequenceDiagram participant U as 坐席用户 participant UI as UserInfoBar.vue participant CA as ChatArea.vue participant Store as ConversationStore participant API as message.ts API participant BE as Backend API participant DB as Database Note over U,DB: ========== 阶段1:打开历史模式 ========== U->>UI: 点击"历史会话"开关按钮 UI->>CA: $emit('toggle-history') CA->>Store: enableHistoryMode() Store->>Store: historyMode = true, historyLoading = true Store->>API: getHistoryMessages(employeeId, {limit:50, current_conversation_id}) API->>BE: GET /api/employees/{employee_id}/history-messages?limit=50 BE->>DB: SELECT conversations WHERE employee_id=? DB-->>BE: 会话ID列表 [conv1, conv2, conv3...] BE->>DB: SELECT messages WHERE conversation_id IN (...) ORDER BY created_at DESC LIMIT 51 DB-->>BE: 消息列表 (50条 + 1条判断has_more) BE->>DB: 对每个会话查首条employee消息, 取前20字 DB-->>BE: conversation_summaries {conv1:"摘要1", conv2:"摘要2"...} BE-->>API: {items:[...], has_more:true, conversation_summaries:{...}} API-->>Store: HistoryMessageListData Store->>Store: historyMessages = items.reverse() (ASC排序) Store->>Store: historyHasMore = has_more Store->>Store: historyCursor = historyMessages[0].id Store->>Store: historyConversationSummaries = conversation_summaries Store->>Store: historyLoading = false Store-->>CA: displayMessages 响应更新 (返回historyMessages) CA->>CA: 渲染消息列表 + 插入ConversationSeparator CA->>CA: 隐藏 ReplyBox + ReplySuggestArea (只读模式) CA-->>U: 显示合并历史时间线 Note over U,DB: ========== 阶段2:向上滚动加载更多 ========== U->>CA: 向上滚动到顶部 CA->>Store: loadMoreHistory() Store->>Store: historyLoading = true Store->>API: getHistoryMessages(employeeId, {limit:50, before:historyCursor}) API->>BE: GET /api/employees/{employee_id}/history-messages?limit=50&before={msgId} BE->>DB: 获取before消息的created_at BE->>DB: SELECT messages WHERE conv IN (...) AND created_at < before_time ORDER BY DESC LIMIT 51 DB-->>BE: 更旧的消息列表 BE->>DB: 对新涉及的会话查首条employee消息摘要 DB-->>BE: 补充 conversation_summaries BE-->>API: {items:[...], has_more:false, conversation_summaries:{...}} API-->>Store: HistoryMessageListData Store->>Store: historyMessages = newItems.reverse() + historyMessages (前插) Store->>Store: historyCursor = historyMessages[0].id (更新游标) Store->>Store: historyHasMore = has_more Store->>Store: merge conversation_summaries Store->>Store: historyLoading = false Store-->>CA: displayMessages 更新 CA-->>U: 显示更多历史消息 + 新分隔条 Note over U,DB: ========== 阶段3:关闭历史模式 ========== U->>UI: 再次点击"历史会话"开关 UI->>CA: $emit('toggle-history') CA->>Store: disableHistoryMode() Store->>Store: historyMode = false Store->>Store: 清空 historyMessages, historyCursor, historyConversationSummaries Store-->>CA: displayMessages 返回 messages (正常数据源) CA->>CA: 恢复 ReplyBox + ReplySuggestArea CA-->>U: 显示当前会话正常消息 Note over U,DB: ========== 阶段4:切换会话自动重置 ========== U->>CA: 点击左栏其他会话 CA->>Store: selectConversation(newConvId) Store->>Store: resetHistoryState() — historyMode=false, 清空历史状态 Store->>Store: currentConversationId = newConvId Store->>API: getMessages(newConvId, {limit:50}) API->>BE: GET /api/conversations/{newConvId}/messages?limit=50 BE-->>API: 正常消息列表 API-->>Store: MessageListData Store->>Store: messages = data.items Store-->>CA: displayMessages 返回 messages CA-->>U: 显示新会话消息 (历史模式已关闭)