# IT 资产推荐配置文件 # 用于右侧栏智能推荐的资产信息配置 # 修改后自动热重载,无需重启服务 # L1: 关键词匹配资产(当用户提到相关关键词时触发) keyword_assets: # VPN 相关 vpn: title: "VPN 相关信息" icon: "🔐" description: "VPN 连接所需资源" items: - label: "客户端下载" type: "download" url: "https://download.servyou-it.com/vpn-client.exe" description: "支持 Windows 10/11, macOS" - label: "服务器地址" type: "info" value: "vpn.servyou-it.com" copyable: true - label: "申请审批" type: "approval" url: "/itportal/approval/apply?type=vpn" approval_type: "vpn_access" - label: "使用手册" type: "doc" url: "https://wiki.servyou-it.com/vpn-guide" description: "VPN 使用指南 PDF" # 打印机相关 打印机: title: "打印机相关" icon: "🖨️" description: "打印机连接与驱动" items: - label: "驱动下载" type: "download" url: "https://download.servyou-it.com/printer-drivers.exe" - label: "添加网络打印机" type: "guide" url: "/itportal/guide/add-printer" - label: "故障排除" type: "guide" url: "/itportal/guide/printer-troubleshoot" # 打印机驱动 - 打印机别名 打印机驱动: alias_of: "打印机" # 打印机驱动下载: 驱动下载: alias_of: "打印机" # 邮箱/Outlook 相关 outlook: title: "邮箱相关" icon: "📧" description: "企业邮箱配置与使用" items: - label: "Outlook 配置指南" type: "guide" url: "/itportal/guide/outlook-setup" - label: "手机邮箱设置" type: "guide" url: "/itportal/guide/mobile-mail" - label: "邮件归档查询" type: "link" url: "https://mail.servyou-it.com/archive" - label: "邮箱别名申请" type: "approval" url: "/itportal/approval/apply?type=email-alias" approval_type: "email_alias" 邮箱: alias_of: "outlook" # 软件安装相关 软件安装: title: "软件安装申请" icon: "📦" description: "常用软件安装" items: - label: "申请安装软件" type: "approval" url: "/itportal/approval/apply?type=software" approval_type: "software_install" - label: "常用软件列表" type: "doc" url: "/itportal/guide/common-software" - label: "正版软件申请" type: "approval" url: "/itportal/approval/apply?type=licensed-software" approval_type: "licensed_software" 安装软件: alias_of: "软件安装" # 账号权限相关 - 添加"密码"关键词用于强关联匹配 账号: title: "账号权限相关" icon: "🔑" description: "账号申请与权限管理" items: - label: "账号申请" type: "approval" url: "/itportal/approval/apply?type=account" approval_type: "account_request" - label: "权限申请" type: "approval" url: "/itportal/approval/apply?type=permission" approval_type: "permission_request" - label: "密码重置" type: "guide" url: "/itportal/guide/password-reset" # 密码重置 - 单独的高优先级关键词,用于邮件/登录等问题 密码: title: "密码问题" icon: "🔐" description: "密码相关问题" items: - label: "密码重置" type: "guide" url: "/itportal/guide/password-reset" - label: "忘记密码" type: "guide" url: "/itportal/guide/password-reset" # 登录问题 - 关联到密码重置 登录: alias_of: "密码" # 权限: # alias_of: "账号" # 网络相关 网络: title: "网络相关" icon: "🌐" description: "网络连接与访问" items: - label: "WiFi 申请" type: "approval" url: "/itportal/approval/apply?type=wifi" approval_type: "wifi_access" - label: "访客网络" type: "guide" url: "/itportal/guide/guest-network" - label: "网络故障排查" type: "guide" url: "/itportal/guide/network-troubleshoot" wifi: alias_of: "网络" # 门禁相关 门禁: title: "门禁相关" icon: "🚪" description: "门禁权限管理" items: - label: "门禁权限申请" type: "approval" url: "/itportal/approval/apply?type=door-access" approval_type: "door_access" - label: "开门记录查询" type: "link" url: "https://door.servyou-it.com/log" # 会议室相关 会议室: title: "会议室预约" icon: "🏢" description: "会议室预订与管理" items: - label: "预订会议室" type: "link" url: "/itterminal/" - label: "会议设备使用" type: "guide" url: "/itportal/guide/meeting-room-equipment" # 电脑/硬件相关 电脑: title: "IT 设备相关" icon: "💻" description: "电脑与硬件支持" items: - label: "设备故障报修" type: "approval" url: "/itportal/approval/apply?type=device-repair" approval_type: "device_repair" - label: "新设备申请" type: "approval" url: "/itportal/approval/apply?type=device-new" approval_type: "device_new" - label: "设备归还" type: "guide" url: "/itportal/guide/device-return" 笔记本: alias_of: "电脑" 硬件: alias_of: "电脑" # L2: 画像触发规则配置(由代码实现动态检测) # 此处仅作文档参考,实际规则在 asset_recommend_service.py 中实现 profile_triggers: - name: "火绒终端版本过旧" condition: "huorong_version < '5.0.73'" priority: 90 - name: "火绒病毒库过期" condition: "virusdb_days_since_update > 7" priority: 80 - name: "终端防护离线" condition: "huorong_offline_days > 3" priority: 100 - name: "系统补丁缺失" condition: "missing_patches > 10" priority: 90 # L3: 角色通用推荐 role_assets: # 新员工 new_employee: title: "新员工 IT 入门" icon: "🎓" description: "入职第一天需要了解的信息" items: - label: "IT 服务台使用指南" type: "doc" url: "/itportal/guide/new-employee" description: "快速上手 IT 服务台" - label: "常用软件一览" type: "doc" url: "/itportal/guide/common-software" description: "日常办公必备软件" - label: "IT 支持联系方式" type: "contact" value: "IT 支持组: 8888" description: "内线: 8888" # 开发者 developer: title: "开发者资源" icon: "💻" description: "开发相关资源" items: - label: "代码仓库" type: "link" url: "https://git.servyou-it.com" - label: "API 文档" type: "doc" url: "https://api-docs.servyou-it.com" - label: "测试环境申请" type: "approval" url: "/itportal/approval/apply?type=test-env" approval_type: "test_env" - label: "数据库访问" type: "approval" url: "/itportal/approval/apply?type=db-access" approval_type: "db_access" # 财务人员 finance: title: "财务常用资源" icon: "💰" description: "财务相关系统与工具" items: - label: "财务系统登录" type: "link" url: "https://finance.servyou-it.com" - label: "U盾驱动下载" type: "download" url: "https://download.servyou-it.com/ukey-drivers.exe" # 管理人员 manager: title: "管理常用资源" icon: "👔" description: "管理相关系统与工具" items: - label: "审批管理" type: "link" url: "/itportal/admin/approvals" - label: "团队设备管理" type: "link" url: "/itportal/admin/team-devices"