chore: docs 结构整改 + compose 双目录对齐（合并重建提交）

本提交为 .git 对象库损坏后的重建提交，内容等价于原先三个本地提交（5e2fd4c2 / 57a53c98 / 5d7e1873）的累积结果，未做任何额外改动。一、docs 结构整改（整改 #14）根因：重构时新结构为 untracked 文件，执行 git stash（未带 -u）未纳入，随后 git reset 拉回 HEAD 旧 tracked 树，导致旧树复活、新旧两棵目录树并存于 docs/，共 791 文件、双分类体系冲突。修复动作： - b2 同名异主题文件改名迁移保全 9 个 - C 类 39 个孤立文件按主题正确归类 - A/B1 类 222 个重复文件删除（新结构已有内容副本） - 9 个旧独有空目录删除 - 270 处内部引用按 verified 映射改写 - 整改记录 #14 登记于 04-运维文档/部署运维结果：docs 791 → 569 文件，顶层仅规范 8 类 + 治理文件，单树恢复。残留：约 20 处指向从未存在文件的陈旧死链，归入独立文档卫生任务。二、compose 双目录对齐（消除踩坑 A） - docker-compose.yml：nginx 前端挂载全部由根目录 frontend-*/dist 改为 src/frontend-*/dist（h5 / agent / admin / terminal） - docker-compose.dev.yml：dev 服务 build context 与卷同步改 src/ - 效果：本地 docker compose up 不再把根目录 stale dist 挂回，与线上一致，分叉隐患消除（已 docker compose config 校验通过）防复发铁律： - 重构须提交；仓库修复须 git stash -u 或先 commit - 新结构须 git add 并提交，避免再次 untracked 复活 - H5 改动只动 src/frontend-h5/，禁改根目录遗留 frontend-*/
2026-08-07 22:31:32 +08:00
parent 5a77a89ab1
commit facc04aa65
573 changed files with 129347 additions and 909 deletions
@@ -0,0 +1,47 @@
+"""add media fields to messages table
+
+为消息表添加媒体文件相关字段，支持图片、语音、文件等非文本消息。
+
+新增字段：
+- media_id: 企微媒体文件ID（3天有效）
+- media_url: 本地存储的媒体文件URL
+- file_name: 文件名
+- file_size: 文件大小（字节）
+- extra_data: 扩展元数据（JSON）
+
+Revision ID: 002_media_fields
+Revises: 6d5520491644
+Create Date: 2026-06-03 17:30:00.000000
+"""
+
+from alembic import op
+import sqlalchemy as sa
+
+# revision identifiers, used by Alembic.
+revision = '002_media_fields'
+down_revision = '6d5520491644'
+branch_labels = None
+depends_on = None
+
+
+def upgrade() -> None:
+    """添加媒体文件相关字段到 messages 表。"""
+    # 企微媒体文件ID（图片/语音/视频消息携带，3天有效）
+    op.add_column('messages', sa.Column('media_id', sa.String(256), nullable=True, comment='企微媒体文件ID（3天有效）'))
+    # 本地存储的媒体文件URL（下载后保存到服务器/NAS的访问路径）
+    op.add_column('messages', sa.Column('media_url', sa.String(512), nullable=True, comment='本地存储的媒体文件URL'))
+    # 文件名（文件消息携带）
+    op.add_column('messages', sa.Column('file_name', sa.String(256), nullable=True, comment='文件名'))
+    # 文件大小（字节）
+    op.add_column('messages', sa.Column('file_size', sa.Integer(), nullable=True, comment='文件大小（字节）'))
+    # 扩展元数据（JSON格式，存储各消息类型的额外信息）
+    op.add_column('messages', sa.Column('extra_data', sa.JSON(), nullable=True, comment='扩展元数据（JSON）'))
+
+
+def downgrade() -> None:
+    """移除媒体文件相关字段。"""
+    op.drop_column('messages', 'extra_data')
+    op.drop_column('messages', 'file_size')
+    op.drop_column('messages', 'file_name')
+    op.drop_column('messages', 'media_url')
+    op.drop_column('messages', 'media_id')
@@ -0,0 +1,40 @@
+"""add suggestion_action field to messages table
+
+为消息表添加 suggestion_action 字段，用于追踪坐席对 AI 建议的操作行为。
+取值范围：accepted（采纳）/ edited（编辑后采纳）/ ignored（忽略）
+
+新增字段：
+- suggestion_action: VARCHAR(20), nullable, 坐席对AI建议的操作行为
+
+Revision ID: 003_suggestion_action
+Revises: 002_media_fields
+Create Date: 2026-07-14 10:00:00.000000
+"""
+
+from alembic import op
+import sqlalchemy as sa
+
+# revision identifiers, used by Alembic.
+revision = '003_suggestion_action'
+down_revision = '002_media_fields'
+branch_labels = None
+depends_on = None
+
+
+def upgrade() -> None:
+    """添加 suggestion_action 字段到 messages 表。"""
+    # 坐席对 AI 建议的操作行为（accepted/edited/ignored）
+    op.add_column(
+        'messages',
+        sa.Column(
+            'suggestion_action',
+            sa.String(20),
+            nullable=True,
+            comment='AI建议操作行为: accepted/edited/ignored',
+        )
+    )
+
+
+def downgrade() -> None:
+    """移除 suggestion_action 字段。"""
+    op.drop_column('messages', 'suggestion_action')
@@ -0,0 +1,199 @@
+"""initial_all_tables
+
+Revision ID: 6d5520491644
+Revises: 
+Create Date: 2026-06-03 17:28:43.238581
+
+"""
+from typing import Sequence, Union
+
+from alembic import op
+import sqlalchemy as sa
+
+
+# revision identifiers, used by Alembic.
+revision: str = '6d5520491644'
+down_revision: Union[str, None] = None
+branch_labels: Union[str, Sequence[str], None] = None
+depends_on: Union[str, Sequence[str], None] = None
+
+
+def upgrade() -> None:
+    # ### commands auto generated by Alembic - please adjust! ###
+    op.create_table('agents',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('user_id', sa.String(length=64), nullable=False, comment='企微用户ID（唯一）'),
+    sa.Column('name', sa.String(length=128), nullable=False, comment='坐席姓名'),
+    sa.Column('status', sa.String(length=20), nullable=False, comment='坐席状态: online/offline/busy'),
+    sa.Column('current_load', sa.Integer(), nullable=False, comment='当前服务会话数'),
+    sa.Column('max_load', sa.Integer(), nullable=False, comment='最大同时服务数'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id'),
+    sa.UniqueConstraint('user_id')
+    )
+    op.create_table('approval_links',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('category', sa.String(length=64), nullable=False, comment='分类：IT/HR/行政/财务'),
+    sa.Column('title', sa.String(length=128), nullable=False, comment='审批名称'),
+    sa.Column('url', sa.Text(), nullable=False, comment='审批链接'),
+    sa.Column('sort_order', sa.Integer(), nullable=False, comment='排序权重'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index('idx_al_category', 'approval_links', ['category'], unique=False)
+    op.create_table('conversations',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('corp_id', sa.String(length=64), nullable=False, comment='企业微信企业ID（主企业或下游企业）'),
+    sa.Column('employee_id', sa.String(length=64), nullable=False, comment='企微员工UserID'),
+    sa.Column('employee_name', sa.String(length=128), nullable=False, comment='员工姓名'),
+    sa.Column('department', sa.String(length=256), nullable=False, comment='部门'),
+    sa.Column('position', sa.String(length=128), nullable=False, comment='岗位'),
+    sa.Column('level', sa.String(length=64), nullable=False, comment='等级'),
+    sa.Column('status', sa.String(length=20), nullable=False, comment='会话状态: ai_handling/queued/serving/resolved'),
+    sa.Column('is_vip', sa.Boolean(), nullable=False, comment='VIP标记'),
+    sa.Column('is_pinned', sa.Boolean(), nullable=False, comment='置顶标记'),
+    sa.Column('is_todo', sa.Boolean(), nullable=False, comment='代办标记'),
+    sa.Column('urgency_score', sa.Integer(), nullable=False, comment='紧急度1-5'),
+    sa.Column('tags', sa.JSON(), nullable=False, comment='标签集合'),
+    sa.Column('assigned_agent_id', sa.String(length=64), nullable=True, comment='分配的坐席ID'),
+    sa.Column('collaborating_agent_ids', sa.JSON(), nullable=False, comment='协作坐席ID列表'),
+    sa.Column('ai_substantive_reply_count', sa.Integer(), nullable=False, comment='AI实质性回复计数（满3次可呼叫坐席）'),
+    sa.Column('last_message_at', sa.DateTime(timezone=True), nullable=True, comment='最后消息时间'),
+    sa.Column('last_message_summary', sa.String(length=256), nullable=False, comment='最后消息摘要'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index('idx_conversations_assigned_agent', 'conversations', ['assigned_agent_id'], unique=False)
+    op.create_index('idx_conversations_corp_id', 'conversations', ['corp_id'], unique=False)
+    op.create_index('idx_conversations_employee_id', 'conversations', ['employee_id'], unique=False)
+    op.create_index('idx_conversations_last_message_at', 'conversations', ['last_message_at'], unique=False)
+    op.create_index('idx_conversations_status', 'conversations', ['status'], unique=False)
+    op.create_index('idx_conversations_urgency_score', 'conversations', ['urgency_score'], unique=False)
+    op.create_table('employees',
+    sa.Column('id', sa.String(length=36), nullable=False, comment='员工记录唯一标识'),
+    sa.Column('corp_id', sa.String(length=64), nullable=False, comment='企业微信企业ID'),
+    sa.Column('employee_id', sa.String(length=64), nullable=False, comment='企微员工UserID（企业内唯一）'),
+    sa.Column('name', sa.String(length=128), nullable=False, comment='员工姓名'),
+    sa.Column('department', sa.String(length=512), nullable=False, comment='部门ID列表（JSON数组）'),
+    sa.Column('position', sa.String(length=128), nullable=False, comment='岗位'),
+    sa.Column('mobile', sa.String(length=32), nullable=False, comment='手机号'),
+    sa.Column('email', sa.String(length=128), nullable=False, comment='邮箱'),
+    sa.Column('avatar', sa.String(length=512), nullable=False, comment='头像URL'),
+    sa.Column('status', sa.Integer(), nullable=False, comment='激活状态: 1=已激活, 2=已禁用, 4=未激活'),
+    sa.Column('last_login_at', sa.DateTime(timezone=True), nullable=True, comment='最后登录时间'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id'),
+    sa.UniqueConstraint('corp_id', 'employee_id', name='uq_employee_corp')
+    )
+    op.create_index('idx_employees_corp_id', 'employees', ['corp_id'], unique=False)
+    op.create_index('idx_employees_employee_id', 'employees', ['employee_id'], unique=False)
+    op.create_table('funny_phrases',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('scene', sa.String(length=64), nullable=False, comment='触发场景: shake/keyword/waiting/connected/timeout/vip'),
+    sa.Column('content', sa.Text(), nullable=False, comment='话术内容'),
+    sa.Column('tone', sa.String(length=32), nullable=False, comment='语气标签'),
+    sa.Column('sort_order', sa.Integer(), nullable=False, comment='排序权重'),
+    sa.Column('is_active', sa.Boolean(), nullable=False, comment='是否启用'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index('idx_fp_scene', 'funny_phrases', ['scene'], unique=False)
+    op.create_table('quick_reply_templates',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('category', sa.String(length=64), nullable=False, comment='分类：账号/网络/软件/硬件/通用'),
+    sa.Column('title', sa.String(length=128), nullable=False, comment='模板标题'),
+    sa.Column('content', sa.Text(), nullable=False, comment='模板内容，支持变量如 {employee_name}'),
+    sa.Column('variables', sa.JSON(), nullable=False, comment='可用变量列表'),
+    sa.Column('sort_order', sa.Integer(), nullable=False, comment='排序权重'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index('idx_qr_category', 'quick_reply_templates', ['category'], unique=False)
+    op.create_table('software_downloads',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('category', sa.String(length=64), nullable=False, comment='分类：办公/开发/安全/工具'),
+    sa.Column('name', sa.String(length=128), nullable=False, comment='软件名称'),
+    sa.Column('version', sa.String(length=32), nullable=False, comment='版本号'),
+    sa.Column('platform', sa.String(length=32), nullable=False, comment='平台: Windows/Mac/Linux/全平台'),
+    sa.Column('download_url', sa.Text(), nullable=False, comment='下载链接'),
+    sa.Column('sort_order', sa.Integer(), nullable=False, comment='排序权重'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index('idx_sd_category', 'software_downloads', ['category'], unique=False)
+    op.create_table('system_configs',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('config_key', sa.String(length=128), nullable=False, comment='配置键'),
+    sa.Column('config_value', sa.Text(), nullable=False, comment='配置值（JSON字符串或纯文本）'),
+    sa.Column('description', sa.String(length=256), nullable=False, comment='配置说明'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.PrimaryKeyConstraint('id'),
+    sa.UniqueConstraint('config_key')
+    )
+    op.create_table('agent_notes',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('conversation_id', sa.String(length=36), nullable=False, comment='所属会话ID'),
+    sa.Column('agent_id', sa.String(length=64), nullable=False, comment='坐席ID'),
+    sa.Column('content', sa.Text(), nullable=False, comment='备注内容'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False, comment='更新时间'),
+    sa.ForeignKeyConstraint(['conversation_id'], ['conversations.id'], ondelete='CASCADE'),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index('idx_an_conversation', 'agent_notes', ['conversation_id'], unique=False)
+    op.create_table('messages',
+    sa.Column('id', sa.String(length=36), nullable=False),
+    sa.Column('conversation_id', sa.String(length=36), nullable=False, comment='所属会话ID'),
+    sa.Column('sender_type', sa.String(length=20), nullable=False, comment='发送者类型: employee/agent/ai/system'),
+    sa.Column('sender_id', sa.String(length=64), nullable=False, comment='发送者ID'),
+    sa.Column('sender_name', sa.String(length=128), nullable=False, comment='发送者姓名'),
+    sa.Column('content', sa.Text(), nullable=False, comment='消息内容'),
+    sa.Column('msg_type', sa.String(length=20), nullable=False, comment='消息类型: text/image/file/system'),
+    sa.Column('ai_suggestion', sa.Boolean(), nullable=False, comment='是否为AI建议'),
+    sa.Column('is_read', sa.Boolean(), nullable=False, comment='是否已读'),
+    sa.Column('created_at', sa.DateTime(timezone=True), nullable=False, comment='创建时间'),
+    sa.ForeignKeyConstraint(['conversation_id'], ['conversations.id'], ondelete='CASCADE'),
+    sa.PrimaryKeyConstraint('id')
+    )
+    op.create_index('idx_messages_conversation_created', 'messages', ['conversation_id', 'created_at'], unique=False)
+    op.create_index('idx_messages_conversation_id', 'messages', ['conversation_id'], unique=False)
+    op.create_index('idx_messages_created_at', 'messages', ['created_at'], unique=False)
+    # ### end Alembic commands ###
+
+
+def downgrade() -> None:
+    # ### commands auto generated by Alembic - please adjust! ###
+    op.drop_index('idx_messages_created_at', table_name='messages')
+    op.drop_index('idx_messages_conversation_id', table_name='messages')
+    op.drop_index('idx_messages_conversation_created', table_name='messages')
+    op.drop_table('messages')
+    op.drop_index('idx_an_conversation', table_name='agent_notes')
+    op.drop_table('agent_notes')
+    op.drop_table('system_configs')
+    op.drop_index('idx_sd_category', table_name='software_downloads')
+    op.drop_table('software_downloads')
+    op.drop_index('idx_qr_category', table_name='quick_reply_templates')
+    op.drop_table('quick_reply_templates')
+    op.drop_index('idx_fp_scene', table_name='funny_phrases')
+    op.drop_table('funny_phrases')
+    op.drop_index('idx_employees_employee_id', table_name='employees')
+    op.drop_index('idx_employees_corp_id', table_name='employees')
+    op.drop_table('employees')
+    op.drop_index('idx_conversations_urgency_score', table_name='conversations')
+    op.drop_index('idx_conversations_status', table_name='conversations')
+    op.drop_index('idx_conversations_last_message_at', table_name='conversations')
+    op.drop_index('idx_conversations_employee_id', table_name='conversations')
+    op.drop_index('idx_conversations_corp_id', table_name='conversations')
+    op.drop_index('idx_conversations_assigned_agent', table_name='conversations')
+    op.drop_table('conversations')
+    op.drop_index('idx_al_category', table_name='approval_links')
+    op.drop_table('approval_links')
+    op.drop_table('agents')
+    # ### end Alembic commands ###