WIP-CHECKPOINT[auth-refactor]: 固化工程师崩溃前部分成果 + 同树其他未提交WIP（仅源码，不含密钥/二进制）-- 待重激活工程师续作
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Simon
@@ -2,7 +2,7 @@
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// 企微IT智能服务台 — 管理后台 API 调用函数
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// =============================================================================
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// 说明：封装所有管理后台 API 端点调用，统一返回类型
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// 所有函数返回 axios response，调用方从 response.data.data 获取业务数据
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// 所有函数返回 axios response，调用方从 response 获取业务数据
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import apiClient from './index'
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import type {
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@@ -114,6 +114,14 @@ export function deleteAgent(
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return apiClient.delete(`/admin/agents/${id}`)
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}
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/** 重置坐席密码 */
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export function resetAgentPassword(
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id: string,
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newPassword: string
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): Promise<{ data: { code: number; data: { message: string }; message: string } }> {
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return apiClient.post(`/admin/agents/${id}/reset-password`, { new_password: newPassword })
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}
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// ==========================================================================
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// 外部系统集成配置
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// ==========================================================================
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@@ -250,6 +258,71 @@ export function reviewQuickReply(
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return apiClient.put(`/admin/quick-replies/${id}/review`, body)
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}
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/** 创建快速回复模板 */
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export function createQuickReplyTemplate(
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data: QuickReplyTemplate
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): Promise<{ data: { code: number; data: QuickReplyTemplate; message: string } }> {
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return apiClient.post('/quick-replies', data)
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}
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/** 更新快速回复模板 */
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export function updateQuickReplyTemplate(
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id: string,
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data: Partial<QuickReplyTemplate>
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): Promise<{ data: { code: number; data: QuickReplyTemplate; message: string } }> {
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return apiClient.put(`/quick-replies/${id}`, data)
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}
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// ==========================================================================
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// 知识库管理
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// ==========================================================================
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/** 知识库条目类型 */
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export interface KnowledgeBaseItem {
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id: string
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category: string
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title: string
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content: string
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tags: string[]
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view_count: number
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use_count: number
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created_at: string
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updated_at: string
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}
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/** 获取知识库列表 */
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export function getKnowledgeBase(
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category?: string,
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keyword?: string
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): Promise<{ data: { code: number; data: { items: KnowledgeBaseItem[] }; message: string } }> {
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const params: Record<string, string> = {}
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if (category) params.category = category
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if (keyword) params.keyword = keyword
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return apiClient.get('/knowledge', { params })
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}
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/** 创建知识库条目 */
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export function createKnowledgeBase(
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data: Omit<KnowledgeBaseItem, 'id' | 'view_count' | 'use_count' | 'created_at' | 'updated_at'>
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): Promise<{ data: { code: number; data: KnowledgeBaseItem; message: string } }> {
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return apiClient.post('/knowledge', data)
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}
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/** 更新知识库条目 */
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export function updateKnowledgeBase(
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id: string,
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data: Partial<KnowledgeBaseItem>
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): Promise<{ data: { code: number; data: KnowledgeBaseItem; message: string } }> {
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return apiClient.put(`/knowledge/${id}`, data)
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}
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/** 删除知识库条目 */
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export function deleteKnowledgeBase(
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id: string
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): Promise<{ data: { code: number; data: null; message: string } }> {
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return apiClient.delete(`/knowledge/${id}`)
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}
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// ==========================================================================
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// 消息分配模式
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// ==========================================================================
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@@ -383,3 +456,176 @@ export function getSystemLogs(params?: {
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}): Promise<{ data: { code: number; data: { items: any[]; total: number; page: number; page_size: number }; message: string } }> {
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return apiClient.get('/admin/system-logs', { params })
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}
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// ==========================================================================
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// P2: 满意度评价统计
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// ==========================================================================
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/** 满意度评价统计数据项 */
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export interface EvaluationStatsItem {
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label: string
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count: number
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percentage: number
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}
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/** 满意度评价记录 */
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export interface EvaluationRecord {
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id: string
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conversation_id: string
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employee_id: string
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employee_name: string
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star_rating: number
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emoji: string
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feedback_text: string | null
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created_at: string
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}
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/** 满意度评价统计响应 */
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export interface EvaluationStatsResponse {
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total_count: number
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avg_star_rating: number
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star_distribution: EvaluationStatsItem[]
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emoji_distribution: EvaluationStatsItem[]
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recent_evaluations: EvaluationRecord[]
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}
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/** 获取满意度评价统计数据 */
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export function getEvaluationStats(params?: {
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page?: number
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page_size?: number
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}): Promise<{ data: { code: number; data: EvaluationStatsResponse; message: string } }> {
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return apiClient.get('/evaluations/stats', { params })
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}
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// ==========================================================================
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// 知识库自动迭代 (P2-13)
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// ==========================================================================
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/** 知识库优化建议项 */
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export interface KnowledgeSuggestionItem {
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id: string
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suggestion_type: 'new_faq' | 'update' | 'outdated'
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status: 'pending' | 'approved' | 'rejected' | 'applied'
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title: string
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content: string
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category: string
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tags: string[]
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source_type: 'annotation' | 'conversation' | 'ai_uncertain'
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source_data: string[] | null
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reason: string | null
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reject_reason: string | null
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reviewer_id: string | null
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reviewed_at: string | null
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created_at: string
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updated_at: string
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}
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/** 知识库优化建议统计 */
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export interface KnowledgeSuggestionStats {
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total: number
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pending: number
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approved: number
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rejected: number
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applied: number
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new_faq_count: number
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update_count: number
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outdated_count: number
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}
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/** 获取知识库优化建议列表 */
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export function getKnowledgeSuggestions(params?: {
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status?: string
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suggestion_type?: string
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page?: number
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page_size?: number
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}): Promise<{ data: { code: number; data: { total: number; items: KnowledgeSuggestionItem[] }; message: string } }> {
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return apiClient.get('/admin/knowledge-iteration/suggestions', { params })
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}
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/** 获取知识库优化建议详情 */
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export function getKnowledgeSuggestion(
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id: string
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): Promise<{ data: { code: number; data: KnowledgeSuggestionItem; message: string } }> {
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return apiClient.get(`/admin/knowledge-iteration/suggestions/${id}`)
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}
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/** 触发知识库迭代分析 */
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export function triggerKnowledgeIterationAnalysis(params: {
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days?: number
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}): Promise<{ data: { code: number; data: any; message: string } }> {
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return apiClient.post('/admin/knowledge-iteration/analyze', null, { params })
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}
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/** 获取知识库建议统计 */
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export function getKnowledgeSuggestionStats(): Promise<{ data: { code: number; data: KnowledgeSuggestionStats; message: string } }> {
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return apiClient.get('/admin/knowledge-iteration/stats')
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}
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/** 审核通过知识库建议 */
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export function approveKnowledgeSuggestion(
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id: string
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): Promise<{ data: { code: number; data: KnowledgeSuggestionItem; message: string } }> {
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return apiClient.post(`/admin/knowledge-iteration/suggestions/${id}/approve`)
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}
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/** 拒绝知识库建议 */
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export function rejectKnowledgeSuggestion(
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id: string,
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body: { reject_reason: string }
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): Promise<{ data: { code: number; data: KnowledgeSuggestionItem; message: string } }> {
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return apiClient.post(`/admin/knowledge-iteration/suggestions/${id}/reject`, body)
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}
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/** 管理员 API 对象 (供 KnowledgeSuggestions 等页面使用) */
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export const adminApi = {
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getKnowledgeSuggestions,
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getKnowledgeSuggestionStats,
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triggerKnowledgeIterationAnalysis,
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approveKnowledgeSuggestion,
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rejectKnowledgeSuggestion,
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getDashboardOverview,
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getConfigGroups,
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updateConfig,
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getConfigHistory,
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getAgents,
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createAgent,
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updateAgent,
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unbindOtp,
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deleteAgent,
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getIntegrations,
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updateIntegration,
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testHuorongConnection,
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getHuorongTerminals,
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getHuorongTerminalDetail,
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getHuorongLeaks,
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getHuorongVirusEvents,
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testLianruanConnection,
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queryLianruanTerminals,
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getLianruanTerminalDetail,
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testRagflowConnection,
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getRagflowDatasets,
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ragflowRetrieval,
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getPendingQuickReplies,
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reviewQuickReply,
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createQuickReplyTemplate,
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updateQuickReplyTemplate,
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getKnowledgeBase,
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createKnowledgeBase,
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updateKnowledgeBase,
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deleteKnowledgeBase,
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getAssignmentMode,
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updateAssignmentMode,
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getMonitorSessions,
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globalSearch,
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getRoles,
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assignRole,
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revokeRole,
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getRoleMappingRules,
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createRoleMappingRule,
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deleteRoleMappingRule,
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getAuditConversations,
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getAuditConversationDetail,
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getAgentPerformance,
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getSystemLogs,
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getEvaluationStats,
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}
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