feat: 2026-07-11 全量更新 - 代办集成+会议室预定+知识迭代修复+UI统一+Bug修复
== 已部署上线 (9项) == - 代办事项真实数据源集成 (企微审批API 8bug修复链) - H5/坐席端 Logo样式统一+绿色背景 - 视频引导页修复 (localStorage key v2) - 坐席端 v9 Vue版本修复 (ElMessage._context) - 截图按钮 v10 修复 (getDisplayMedia user gesture) - 扫码样式恢复+H5扫码登录跳转修复 - H5截图快捷键提示 == 代码完成待部署 (3项) == - 知识迭代3Bug修复 (#8 POST端点/#7 MERGE幂等/#6 过期检查) - 会议室预定-小鱼易联终端 (40文件, 40/40测试通过) - IT资产升级审批推送 (asset_service.py) == 需求文档 (2项) == - 坐席端AI辅助消息框-PRD (4项新功能确认) - 坐席端布局优化建议 v2.0 (7天计划) == 新增文档 == - 日报-2026-07-11.md - 知识迭代Bug修复报告-20260711.md - 会议室预定-部署指南.md - CHANGELOG.md 更新 == 测试 == - test_todo_integration.py: 40/40 - test_meetingroom.py: 40/40 - test_bugfix_ki_suggestions.py: 21/21
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Simon
@@ -1,8 +1,10 @@
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# =============================================================================
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# 企微IT智能服务台 — 阶段5 自动化 意图识别
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# 企微IT智能服务台 — 自动化 意图识别（含全局意图）
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# =============================================================================
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# 说明：调用 Dify 识别员工诉求命中哪个自动化场景；Dify 未配置时走关键词兜底，
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# 保证 P0 四个场景在无真实 Dify 环境下也能跑通闭环。
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# 复杂场景重构：新增全局意图检测（PAUSE/RESUME_TASK/CORRECT/SUPPLEMENT），
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# detect() 内部先调全局意图检测，命中则返回全局意图，跳过场景识别。
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# =============================================================================
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from __future__ import annotations
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@@ -17,17 +19,31 @@ logger = logging.getLogger(__name__)
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class IntentRouter:
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"""意图识别路由器。"""
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"""意图识别路由器（含全局对话控制意图）。"""
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def __init__(self, db: Any = None, audit: Any = None):
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self.db = db
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self.audit = audit
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async def detect(self, description: str, employee_id: str = "") -> Dict[str, Any]:
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"""识别意图，返回 {scenario_key, confidence, raw, error}。
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"""识别意图，返回包含 global_intent 的完整结果。
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优先走 Dify；若 Dify 未配置或调用失败，使用关键词兜底。
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优先检测全局对话控制意图（pause/resume_task/correct/supplement），
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命中则直接返回全局意图，跳过场景识别；
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未命中则走原有场景识别流程。
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Returns:
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Dict: {global_intent, scenario_key, confidence, corrected_field,
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old_value, new_value, supplement_field, supplement_value,
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raw, error}
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"""
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# 1. 先检测全局意图
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global_result = await self.detect_global_intent(description)
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if global_result.get("global_intent") is not None:
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# 命中全局意图 → 直接返回，跳过场景识别
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return global_result
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# 2. 未命中全局意图 → 走原场景识别
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client: Optional[DifyClient] = None
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try:
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client = await build_dify_client(audit=self.audit)
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@@ -37,12 +53,97 @@ class IntentRouter:
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if client is None:
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fb = DifyClient._fallback_intent(description)
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fb["error"] = "dify_not_configured"
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# 确保全局意图字段存在
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fb.setdefault("global_intent", None)
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fb.setdefault("corrected_field", None)
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fb.setdefault("old_value", None)
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fb.setdefault("new_value", None)
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fb.setdefault("supplement_field", None)
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fb.setdefault("supplement_value", None)
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return fb
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try:
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return await client.detect_intent(description, employee_id)
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result = await client.detect_intent(description, employee_id)
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# 确保全局意图字段存在（兼容旧版 Dify 返回）
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result.setdefault("global_intent", None)
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result.setdefault("corrected_field", None)
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result.setdefault("old_value", None)
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result.setdefault("new_value", None)
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result.setdefault("supplement_field", None)
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result.setdefault("supplement_value", None)
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return result
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except Exception as e: # noqa: BLE001
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logger.warning(f"Dify 意图识别异常，转关键词兜底: {e}")
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fb = DifyClient._fallback_intent(description)
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fb["error"] = str(e)
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fb.setdefault("global_intent", None)
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fb.setdefault("corrected_field", None)
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fb.setdefault("old_value", None)
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fb.setdefault("new_value", None)
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fb.setdefault("supplement_field", None)
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fb.setdefault("supplement_value", None)
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return fb
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async def detect_global_intent(self, text: str) -> Dict[str, Any]:
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"""检测全局对话控制意图（pause/resume_task/correct/supplement）。
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优先调用 Dify（复用现有客户端），Prompt 中增加全局意图判断；
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Dify 不可用时走关键词兜底（使用 GLOBAL_INTENT_KEYWORDS）。
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Returns:
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Dict: {global_intent, scenario_key, confidence, corrected_field,
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old_value, new_value, supplement_field, supplement_value,
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raw, error}
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"""
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# 尝试 Dify
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client: Optional[DifyClient] = None
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try:
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client = await build_dify_client(audit=self.audit)
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except Exception as e: # noqa: BLE001
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logger.debug(f"构建 Dify 客户端失败，全局意图转关键词兜底: {e}")
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if client is not None:
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try:
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result = await client.detect_intent(text, "")
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# detect_intent 已返回 global_intent，直接使用
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return result
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except Exception as e: # noqa: BLE001
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logger.warning(f"Dify 全局意图识别异常，转关键词兜底: {e}")
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# 关键词兜底
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return self._keyword_fallback_global(text)
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def _keyword_fallback_global(self, text: str) -> Dict[str, Any]:
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"""全局意图关键词兜底。"""
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lower_text = (text or "").lower()
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try:
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from app.constants import GLOBAL_INTENT_KEYWORDS
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for intent, keywords in GLOBAL_INTENT_KEYWORDS.items():
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if any(kw.lower() in lower_text for kw in keywords):
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return {
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"global_intent": intent,
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"scenario_key": None,
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"confidence": 0.6,
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"corrected_field": None,
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"old_value": None,
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"new_value": None,
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"supplement_field": None,
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"supplement_value": None,
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"raw": "",
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"error": "fallback",
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}
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except Exception: # noqa: BLE001
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pass
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return {
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"global_intent": None,
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"scenario_key": None,
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"confidence": 0.0,
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"corrected_field": None,
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"old_value": None,
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"new_value": None,
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"supplement_field": None,
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"supplement_value": None,
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"raw": "",
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"error": "fallback",
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}
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