P1-4: Matcher死分支删除+匹配失败兜底全量卡片 + 补全18模板icon/desc/category字段(v3.0未生效) + title匹配增强

backend/app/api/approval.py

@@ -51,6 +51,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["办公用品", "超额", "领用"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=3WN6zRucbjycdnR94gBvkSVuXRamX7pKW4PrmNFh&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "办公用品申请",
+        "icon": "gift-o",
+        "desc": "超配额申领",
     },
     # --- 设备申请 ---
     # IT资产领用 改用ITSM工单系统（企微审批模板 C4c8qt31... 已失效）
@@ -61,6 +64,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["资产领用", "领用登记", "设备领用"],
         "url": "https://itsm.servyou.com.cn/itsm-miniapp-mobile/",
         "location": "运维平台",
+        "category": "设备申请",
+        "icon": "orders-o",
+        "desc": "申请新设备",
     },
     # IT资产借用 改用ITSM工单系统（企微审批模板 3TmACnFs... 已失效）
     "asset_borrow": {
@@ -70,6 +76,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["资产借用", "借用", "借用设备"],
         "url": "https://itsm.servyou.com.cn/itsm-miniapp-mobile/",
         "location": "运维平台",
+        "category": "设备申请",
+        "icon": "orders-o",
+        "desc": "临时借用设备",
     },
     # IT资产升级 改用ITSM工单系统（企微审批模板 Bs7ucTGs... 已失效）
     "asset_upgrade": {
@@ -79,6 +88,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["资产升级", "设备升级", "升级"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=IT%E8%AE%BE%E5%A4%87%E5%8D%87%E7%BA%A7%E4%B8%8E%E7%A1%AC%E4%BB%B6%E7%BB%B4%E4%BF%AE",
         "location": "运维平台",
+        "category": "设备申请",
+        "icon": "orders-o",
+        "desc": "设备升级换新",
     },
     "it_device_repair": {
         "id": "it_device_repair",
@@ -87,6 +99,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["设备升级", "硬件维修", "设备维修"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=IT%E8%AE%BE%E5%A4%87%E5%8D%87%E7%BA%A7%E4%B8%8E%E7%A1%AC%E4%BB%B6%E7%BB%B4%E4%BF%AE",
         "location": "运维平台",
+        "category": "设备申请",
+        "icon": "warn-o",
+        "desc": "设备维修",
     },
     # --- 账号权限申请 ---
     "wecom_external": {
@@ -96,6 +111,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["外联", "企微外联", "外部联系人"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=C4WrCbZd214XrDMZJiHDho7ZQHWX7gsabb7x2fF72&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "账号权限申请",
+        "icon": "lock",
+        "desc": "外部联系人权限",
     },
     "zero_trust_vpn": {
         "id": "zero_trust_vpn",
@@ -104,6 +122,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["VPN", "vpn", "零信任", "VPN账号"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=%E5%91%98%E5%B7%A5%E9%9B%B6%E4%BF%A1%E4%BB%BB%EF%BC%88%E5%8E%9FVPN%EF%BC%89%E8%B4%A6%E5%8F%B7%E7%94%B3%E8%AF%B7",
         "location": "运维平台",
+        "category": "账号权限申请",
+        "icon": "lock",
+        "desc": "零信任VPN",
     },
     # --- 软件服务申请 --- 改用ITSM工单系统（企微审批模板 3TmACf8D... 已失效）
     "software_service": {
@@ -113,6 +134,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["软件", "商业软件", "软件服务"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=%E5%95%86%E4%B8%9A%E8%BD%AF%E4%BB%B6%E6%9C%8D%E5%8A%A1%E7%94%B3%E8%AF%B7",
         "location": "运维平台",
+        "category": "软件服务申请",
+        "icon": "apps-o",
+        "desc": "正版软件授权",
     },
     # --- 资产处置申请 ---
     "asset_repair": {
@@ -122,6 +146,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["外修", "资产外修", "设备维修"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=Bs7ucTLPo42dtj8Y1LzBoujijsa6geRWaRxZJjk4X&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "资产处置申请",
+        "icon": "warn-o",
+        "desc": "设备送修",
     },
     "asset_scrap": {
         "id": "asset_scrap",
@@ -130,6 +157,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["报废", "资产报废", "设备报废"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=C4WroCDfWuHKyujQjatjm3AjNv67imXk5C6WNooFkb&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "资产处置申请",
+        "icon": "delete-o",
+        "desc": "设备报废",
     },
     "asset_return": {
         "id": "asset_return",
@@ -138,6 +168,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["退还", "资产退还", "退还设备"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=C4c8qt33AZ52a7n9BBWDh6PmsDnpM5B6w8geqqqoHz&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "资产处置申请",
+        "icon": "back-top",
+        "desc": "退还设备",
     },
     # --- 会议室故障报修 ---
     "meeting_room_repair": {
@@ -147,6 +180,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["会议室", "故障报修", "报修"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=C4ZXJMtjQJiPXo6N5vNMK26uPRT3KTi9VvkH2NScg&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "会议室故障报修",
+        "icon": "warn-o",
+        "desc": "会议室设备故障",
     },
     # --- 企业应用管理 ---
     "app_management": {
@@ -156,6 +192,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["企业应用", "应用管理", "应用开通"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=3WLJnRg2Se1fwizQtNvFtcYMgci1mhRJZhMw2FFKb&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "企业应用管理",
+        "icon": "apps-o",
+        "desc": "企业应用开通管理",
     },
     # --- 资产变更确认 ---
     "asset_change": {
@@ -165,6 +204,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["资产变更", "变更确认", "变更"],
         "url": "https://app.work.weixin.qq.com/wework_admin/approval_v3#/?template_id=C4cA2owjRcXRRPQ46otZvUHoWNEKL5t25tHHfeePip&sp_id=&from=template_list",
         "location": "企微审批",
+        "category": "资产变更确认",
+        "icon": "exchange",
+        "desc": "资产信息变更",
     },
     # --- 终端设备网络准入 ---
     "network_access": {
@@ -174,6 +216,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["网络准入", "终端准入", "准入申请"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=%E7%BB%88%E7%AB%AF%E8%AE%BE%E5%A4%87%E7%BD%91%E7%BB%9C%E5%87%86%E5%85%A5%E7%94%B3%E8%AF%B7",
         "location": "运维平台",
+        "category": "终端设备网络准入",
+        "icon": "lock",
+        "desc": "终端网络准入",
     },
     # --- 活动与会议技术支持 ---
     "event_support": {
@@ -183,6 +228,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["活动支持", "会议支持", "技术支持", "活动技术"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=%E6%B4%BB%E5%8A%A8%E4%B8%8E%E4%BC%9A%E8%AE%AE%E6%8A%80%E6%9C%AF%E6%94%AF%E6%8C%81",
         "location": "运维平台",
+        "category": "活动与会议技术支持",
+        "icon": "calendar-o",
+        "desc": "活动会议技术保障",
     },
     # --- 员工IT支持与故障报修 ---
     "it_support_repair": {
@@ -192,6 +240,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["故障报修", "IT支持", "技术支持", "报修"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=%E5%91%98%E5%B7%A5IT%E6%94%AF%E6%8C%81%E4%B8%8E%E6%95%85%E9%9A%9C%E6%8A%A5%E4%BF%AE",
         "location": "运维平台",
+        "category": "员工IT支持与故障报修",
+        "icon": "warn-o",
+        "desc": "IT支持与故障报修",
     },
     # --- 公共邮箱账号申请 ---
     "public_email": {
@@ -201,6 +252,9 @@ APPROVAL_TEMPLATES: dict[str, dict] = {
         "keywords": ["公共邮箱", "公共账号", "共享邮箱"],
         "url": "https://itsupport.servyou.com.cn/h5/itsm-bridge.html?name=%E5%85%AC%E5%85%B1%E9%82%AE%E7%AE%B1%E8%B4%A6%E5%8F%B7%E7%94%B3%E8%AF%B7",
         "location": "运维平台",
+        "category": "公共邮箱账号申请",
+        "icon": "lock",
+        "desc": "公共邮箱账号",
     },
 }