78 lines
2.1 KiB
Plaintext
78 lines
2.1 KiB
Plaintext
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classDiagram
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direction TB
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class Employee {
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+str id
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+str corp_id
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+str employee_id
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+str name
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+str department
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+str position
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+str mobile
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+str email
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+str avatar
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+int status
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+str it_level ★NEW
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+str it_level_source ★NEW
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+dict notes ★NEW
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+datetime last_login_at
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+datetime created_at
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+datetime updated_at
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}
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class Conversation {
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+str id
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+str corp_id
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+str employee_id
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+str employee_name
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+str department
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+str status
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+bool is_vip
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+bool is_pinned
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+bool is_todo
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+int urgency_score
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+dict tags
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+str assigned_agent_id
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+list collaborating_agent_ids
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+int impact_scope ★NEW
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+bool is_blocking ★NEW
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+str emotion_state ★NEW
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+datetime last_message_at
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+str last_message_summary
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+datetime created_at
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+datetime updated_at
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}
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class TodoItem {
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+str id
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+str type
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+str title
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+str priority
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+dict description
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+str status
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+str assigned_agent_id
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+str corp_id
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+datetime created_at
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+datetime updated_at
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}
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class TroubleshootingTemplate {
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+str id
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+str name
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+str category
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+list path_steps
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+dict flowchart
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+bool is_active
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+datetime created_at
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+datetime updated_at
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}
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Employee "1" --> "*" Conversation : has
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Conversation "1" --> "*" TodoItem : may generate
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TroubleshootingTemplate "1" --> "0..1" Conversation : applied to
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note for Employee "it_level: bronze|silver|gold|platinum|diamond|star|king\nit_level_source: system|manual"
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note for Conversation "impact_scope: 受影响人数\nis_blocking: 是否阻断性\nemotion_state: normal|anxious|angry|urgent"
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note for TodoItem "type: ticket|approval|device\npriority: urgent|high|normal\nstatus: pending|processing|resolved"
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note for TroubleshootingTemplate "category: vpn|email|system|account\npath_steps: [{label, status}]\nflowchart: 递归树结构"
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