195 lines
9.1 KiB
Python
195 lines
9.1 KiB
Python
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"""add business_contacts and routing_events tables
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新建 business_contacts 表（业务联系人）和 routing_events 表（路由命中统计），
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并预置初始联系人数据（行政/HR/财务/法务/物业 各1-2人）。
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关联设计文档：docs/03-技术架构/业务路由推荐-架构设计.md
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Revision ID: 047_business_contacts
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Revises: 046_add_login_logs
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Create Date: 2026-07-15
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"""
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from typing import Sequence, Union
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from alembic import op
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import sqlalchemy as sa
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# revision identifiers, used by Alembic.
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revision: str = '047_business_contacts'
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down_revision: Union[str, None] = '046_add_login_logs'
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branch_labels: Union[str, Sequence[str], None] = None
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depends_on: Union[str, Sequence[str], None] = None
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def upgrade() -> None:
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# --------------------------------------------------------------------------
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# 新建 business_contacts 表
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# --------------------------------------------------------------------------
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op.create_table(
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'business_contacts',
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sa.Column('id', sa.Integer(), primary_key=True, autoincrement=True,
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comment='主键'),
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sa.Column('name', sa.String(50), nullable=False, comment='联系人姓名'),
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sa.Column('gender', sa.String(10), nullable=False, server_default='male',
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comment='性别（male/female）'),
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sa.Column('department', sa.String(100), nullable=False, comment='部门名称'),
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sa.Column('position', sa.String(100), nullable=False, comment='岗位'),
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sa.Column('responsibility', sa.String(500), nullable=False, comment='负责业务描述'),
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sa.Column('extension', sa.String(20), nullable=True, comment='分机号'),
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sa.Column('service_area', sa.String(200), nullable=True, comment='服务区域/办公地点'),
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sa.Column('wecom_userid', sa.String(100), nullable=False, comment='企微用户ID'),
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sa.Column('avatar_url', sa.String(500), nullable=True, comment='头像URL'),
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sa.Column('business_category', sa.String(50), nullable=False,
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comment='业务类别（行政/人力资源/财务/法务/行政-物业）'),
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sa.Column('is_active', sa.Boolean(), nullable=False, server_default=sa.text('true'),
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comment='是否启用'),
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sa.Column('created_at', sa.DateTime(timezone=True), nullable=False,
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server_default=sa.func.now(), comment='创建时间'),
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sa.Column('updated_at', sa.DateTime(timezone=True), nullable=False,
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server_default=sa.func.now(), comment='更新时间'),
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)
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# 索引：按业务类别 + 是否启用查询
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op.create_index(
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'idx_business_contacts_category',
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'business_contacts',
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['business_category', 'is_active'],
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)
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# --------------------------------------------------------------------------
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# 新建 routing_events 表（P1）
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# --------------------------------------------------------------------------
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op.create_table(
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'routing_events',
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sa.Column('id', sa.Integer(), primary_key=True, autoincrement=True,
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comment='主键'),
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sa.Column('conversation_id', sa.String(36),
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sa.ForeignKey('conversations.id', ondelete='CASCADE'),
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nullable=False, comment='会话ID'),
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sa.Column('employee_id', sa.String(64), nullable=False, comment='员工ID'),
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sa.Column('message_content', sa.String(500), nullable=False,
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comment='触发路由的员工消息（截断）'),
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sa.Column('business_category', sa.String(50), nullable=False,
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comment='识别的业务类别'),
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sa.Column('routing_confidence', sa.Float(), nullable=False, comment='路由置信度'),
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sa.Column('contact_id', sa.Integer(),
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sa.ForeignKey('business_contacts.id', ondelete='SET NULL'),
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nullable=True, comment='推荐的联系人ID'),
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sa.Column('contact_name', sa.String(50), nullable=False,
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comment='联系人姓名（冗余）'),
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sa.Column('is_clicked', sa.Boolean(), nullable=False, server_default=sa.text('false'),
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comment='是否点击了联系TA'),
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sa.Column('created_at', sa.DateTime(timezone=True), nullable=False,
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server_default=sa.func.now(), comment='创建时间'),
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)
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# 索引
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op.create_index('idx_routing_events_category', 'routing_events', ['business_category'])
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op.create_index('idx_routing_events_conv', 'routing_events', ['conversation_id'])
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# --------------------------------------------------------------------------
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# 预置初始联系人数据
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# --------------------------------------------------------------------------
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# 说明：wecom_userid 使用占位符，上线前需替换为真实的企微通讯录 userid
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# --------------------------------------------------------------------------
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contacts_data = [
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# 行政（2人）
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{
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'name': '王芳', 'gender': 'female', 'department': '行政部',
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'position': '设备管理岗', 'responsibility': '打印机/复印机/扫描仪',
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'extension': '8002', 'service_area': '滨江园区 3-5楼',
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'wecom_userid': 'WangFang', 'avatar_url': '',
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'business_category': '行政', 'is_active': True,
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},
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{
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'name': '陈伟', 'gender': 'male', 'department': '行政部',
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'position': '行政事务岗', 'responsibility': '办公用品/名片印刷/保洁服务',
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'extension': '8003', 'service_area': '滨江园区 1-2楼',
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'wecom_userid': 'ChenWei', 'avatar_url': '',
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'business_category': '行政', 'is_active': True,
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},
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# 人力资源（2人）
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{
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'name': '李娜', 'gender': 'female', 'department': '人力资源部',
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'position': '员工服务岗', 'responsibility': '工牌补办/考勤异常/入职手续',
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'extension': '8005', 'service_area': '滨江园区 A栋3楼',
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'wecom_userid': 'LiNa', 'avatar_url': '',
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'business_category': '人力资源', 'is_active': True,
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},
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{
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'name': '张磊', 'gender': 'male', 'department': '人力资源部',
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'position': '薪酬福利岗', 'responsibility': '社保/公积金/离职手续',
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'extension': '8006', 'service_area': '滨江园区 A栋3楼',
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'wecom_userid': 'ZhangLei', 'avatar_url': '',
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'business_category': '人力资源', 'is_active': True,
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},
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# 财务（1人）
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{
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'name': '刘洋', 'gender': 'male', 'department': '财务部',
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'position': '费用报销岗', 'responsibility': '报销/发票/借款/工资条',
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'extension': '8010', 'service_area': '滨江园区 B栋4楼',
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'wecom_userid': 'LiuYang', 'avatar_url': '',
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'business_category': '财务', 'is_active': True,
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},
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# 法务（1人）
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{
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'name': '赵敏', 'gender': 'female', 'department': '法务部',
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'position': '法务顾问岗', 'responsibility': '合同/法律咨询/知识产权',
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'extension': '8015', 'service_area': '滨江园区 C栋5楼',
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'wecom_userid': 'ZhaoMin', 'avatar_url': '',
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'business_category': '法务', 'is_active': True,
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},
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# 行政-物业（1人）
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{
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'name': '孙强', 'gender': 'male', 'department': '行政部',
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'position': '物业管理岗', 'responsibility': '空调/电梯/门禁/停车',
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'extension': '8008', 'service_area': '滨江园区 全园区',
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'wecom_userid': 'SunQiang', 'avatar_url': '',
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'business_category': '行政-物业', 'is_active': True,
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},
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]
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# 批量插入初始数据
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op.bulk_insert(
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sa.table(
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'business_contacts',
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sa.column('name', sa.String),
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sa.column('gender', sa.String),
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sa.column('department', sa.String),
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sa.column('position', sa.String),
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sa.column('responsibility', sa.String),
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sa.column('extension', sa.String),
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sa.column('service_area', sa.String),
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sa.column('wecom_userid', sa.String),
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sa.column('avatar_url', sa.String),
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sa.column('business_category', sa.String),
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sa.column('is_active', sa.Boolean),
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sa.column('created_at', sa.DateTime),
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sa.column('updated_at', sa.DateTime),
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),
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[
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{
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**c,
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'avatar_url': c['avatar_url'] or None,
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'extension': c.get('extension') or None,
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'service_area': c.get('service_area') or None,
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'created_at': sa.func.now(),
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'updated_at': sa.func.now(),
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}
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for c in contacts_data
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],
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)
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def downgrade() -> None:
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# 删除索引
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op.drop_index('idx_routing_events_conv', table_name='routing_events')
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op.drop_index('idx_routing_events_category', table_name='routing_events')
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op.drop_index('idx_business_contacts_category', table_name='business_contacts')
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# 删除表
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op.drop_table('routing_events')
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op.drop_table('business_contacts')
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