510 lines
14 KiB
Vue
510 lines
14 KiB
Vue
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<!--
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=============================================================================
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企微IT智能服务台 — 知识库优化建议审核页 (P2-13)
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=============================================================================
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说明：知识库自动迭代建议的审核管理
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- 查看待审核建议列表
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- 审核通过/拒绝建议
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- 统计分析
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-->
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<template>
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<div class="knowledge-suggestions-page">
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<!-- 页面标题 -->
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<div class="page-title">知识库优化建议</div>
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<div class="page-desc">AI分析标注数据和会话数据生成的优化建议，审核通过后自动更新知识库。</div>
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<!-- 统计卡片 -->
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<div class="stats-cards">
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<el-card class="stat-card">
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<div class="stat-card-content">
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<div class="stat-value">{{ stats.total }}</div>
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<div class="stat-label">总建议数</div>
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</div>
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</el-card>
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<el-card class="stat-card stat-card-warning">
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<div class="stat-card-content">
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<div class="stat-value">{{ stats.pending }}</div>
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<div class="stat-label">待审核</div>
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</div>
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</el-card>
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<el-card class="stat-card stat-card-success">
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<div class="stat-card-content">
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<div class="stat-value">{{ stats.approved }}</div>
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<div class="stat-label">已通过</div>
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</div>
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</el-card>
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<el-card class="stat-card stat-card-danger">
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<div class="stat-card-content">
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<div class="stat-value">{{ stats.rejected }}</div>
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<div class="stat-label">已拒绝</div>
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</div>
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</el-card>
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</div>
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<!-- 顶部操作栏 -->
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<div class="toolbar">
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<!-- 状态筛选 -->
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<el-radio-group v-model="filters.status" @change="loadSuggestions">
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<el-radio-button value="">全部</el-radio-button>
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<el-radio-button value="pending">待审核</el-radio-button>
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<el-radio-button value="approved">已通过</el-radio-button>
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<el-radio-button value="rejected">已拒绝</el-radio-button>
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<el-radio-button value="applied">已应用</el-radio-button>
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</el-radio-group>
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<!-- 触发分析按钮 -->
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<el-button type="primary" @click="triggerAnalysis">
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<el-icon><Refresh /></el-icon>
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触发AI分析
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</el-button>
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</div>
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<!-- 建议列表 -->
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<el-table :data="suggestions" v-loading="loading" style="width: 100%">
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<el-table-column prop="suggestion_type" label="类型" width="100">
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<template #default="{ row }">
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<el-tag :type="getTypeTagType(row.suggestion_type)">
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{{ getTypeLabel(row.suggestion_type) }}
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</el-tag>
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</template>
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</el-table-column>
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<el-table-column prop="title" label="标题" min-width="200" />
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<el-table-column prop="category" label="分类" width="100">
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<template #default="{ row }">
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<el-tag size="small" type="info">{{ row.category }}</el-tag>
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</template>
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</el-table-column>
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<el-table-column prop="status" label="状态" width="100">
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<template #default="{ row }">
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<el-tag :type="getStatusTagType(row.status)">
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{{ getStatusLabel(row.status) }}
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</el-tag>
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</template>
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</el-table-column>
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<el-table-column prop="source_type" label="来源" width="120">
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<template #default="{ row }">
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<span>{{ getSourceLabel(row.source_type) }}</span>
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</template>
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</el-table-column>
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<el-table-column prop="reason" label="生成理由" min-width="200" show-overflow-tooltip />
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<el-table-column prop="created_at" label="创建时间" width="160">
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<template #default="{ row }">
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{{ formatDate(row.created_at) }}
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</template>
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</el-table-column>
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<el-table-column label="操作" width="180" fixed="right">
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<template #default="{ row }">
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<el-button size="small" @click="viewDetail(row)">查看</el-button>
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<template v-if="row.status === 'pending'">
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<el-button size="small" type="success" @click="approveSuggestion(row)">
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通过
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</el-button>
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<el-button size="small" type="danger" @click="openRejectDialog(row)">
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拒绝
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</el-button>
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</template>
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</template>
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</el-table-column>
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</el-table>
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<!-- 分页 -->
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<div class="pagination-wrapper">
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<el-pagination
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v-model:current-page="pagination.page"
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v-model:page-size="pagination.pageSize"
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:total="pagination.total"
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:page-sizes="[10, 20, 50]"
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layout="total, sizes, prev, pager, next"
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@size-change="loadSuggestions"
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@current-change="loadSuggestions"
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/>
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</div>
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<!-- 详情对话框 -->
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<el-dialog v-model="detailDialogVisible" title="建议详情" width="600px">
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<el-descriptions :column="1" border v-if="currentSuggestion">
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<el-descriptions-item label="类型">
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<el-tag :type="getTypeTagType(currentSuggestion.suggestion_type)">
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{{ getTypeLabel(currentSuggestion.suggestion_type) }}
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</el-tag>
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</el-descriptions-item>
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<el-descriptions-item label="标题">{{ currentSuggestion.title }}</el-descriptions-item>
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<el-descriptions-item label="分类">{{ currentSuggestion.category }}</el-descriptions-item>
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<el-descriptions-item label="状态">
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<el-tag :type="getStatusTagType(currentSuggestion.status)">
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{{ getStatusLabel(currentSuggestion.status) }}
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</el-tag>
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</el-descriptions-item>
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<el-descriptions-item label="来源">{{ getSourceLabel(currentSuggestion.source_type) }}</el-descriptions-item>
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<el-descriptions-item label="生成理由">{{ currentSuggestion.reason }}</el-descriptions-item>
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<el-descriptions-item label="答案内容">
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<div class="content-box">{{ currentSuggestion.content }}</div>
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</el-descriptions-item>
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<el-descriptions-item v-if="currentSuggestion.tags?.length" label="标签">
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<el-tag v-for="tag in currentSuggestion.tags" :key="tag" size="small" class="mr-2">
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{{ tag }}
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</el-tag>
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</el-descriptions-item>
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<el-descriptions-item v-if="currentSuggestion.reject_reason" label="拒绝理由">
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<span style="color: var(--el-color-danger)">{{ currentSuggestion.reject_reason }}</span>
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</el-descriptions-item>
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</el-descriptions>
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<template #footer>
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<el-button @click="detailDialogVisible = false">关闭</el-button>
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<template v-if="currentSuggestion?.status === 'pending'">
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<el-button type="success" @click="approveSuggestion(currentSuggestion)">通过</el-button>
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<el-button type="danger" @click="openRejectDialog(currentSuggestion)">拒绝</el-button>
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</template>
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</template>
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</el-dialog>
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<!-- 拒绝对话框 -->
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<el-dialog v-model="rejectDialogVisible" title="拒绝建议" width="400px">
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<el-form @submit.prevent="rejectSuggestion">
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<el-form-item label="拒绝理由" required>
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<el-input
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v-model="rejectForm.reject_reason"
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type="textarea"
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:rows="3"
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placeholder="请输入拒绝理由"
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maxlength="500"
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/>
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</el-form-item>
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</el-form>
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<template #footer>
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<el-button @click="rejectDialogVisible = false">取消</el-button>
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<el-button type="danger" @click="rejectSuggestion" :disabled="!rejectForm.reject_reason">
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确认拒绝
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</el-button>
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</template>
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</el-dialog>
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</div>
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</template>
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<script setup>
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import { ref, reactive, onMounted } from 'vue'
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import { ElMessage, ElMessageBox } from 'element-plus'
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import { Refresh } from '@element-plus/icons-vue'
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import { adminApi } from '@/api/admin'
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// 状态筛选
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const filters = reactive({
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status: '',
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})
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// 列表数据
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const loading = ref(false)
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const suggestions = ref([])
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// 分页
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const pagination = reactive({
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page: 1,
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pageSize: 20,
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total: 0,
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})
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// 统计数据
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const stats = reactive({
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total: 0,
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pending: 0,
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approved: 0,
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rejected: 0,
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applied: 0,
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})
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// 详情对话框
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const detailDialogVisible = ref(false)
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const currentSuggestion = ref(null)
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// 拒绝对话框
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const rejectDialogVisible = ref(false)
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const rejectForm = reactive({
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suggestion_id: '',
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reject_reason: '',
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})
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// 加载建议列表
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async function loadSuggestions() {
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loading.value = true
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try {
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const params = {
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page: pagination.page,
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page_size: pagination.pageSize,
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}
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if (filters.status) {
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params.status = filters.status
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}
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const res = await adminApi.getKnowledgeSuggestions(params)
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if (res.code === 0) {
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suggestions.value = res.data.items
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pagination.total = res.data.total
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}
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} catch (error) {
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console.error('加载建议列表失败:', error)
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ElMessage.error('加载建议列表失败')
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} finally {
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loading.value = false
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}
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}
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// 加载统计数据
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async function loadStats() {
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try {
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const res = await adminApi.getKnowledgeSuggestionStats()
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if (res.code === 0) {
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Object.assign(stats, res.data)
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}
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} catch (error) {
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console.error('加载统计失败:', error)
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}
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}
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// 触发AI分析
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async function triggerAnalysis() {
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try {
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await ElMessageBox.confirm('将分析过去7天的标注数据和会话数据，生成优化建议。是否继续？', '触发分析', {
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confirmButtonText: '确认',
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cancelButtonText: '取消',
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type: 'info',
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})
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const res = await adminApi.triggerKnowledgeIterationAnalysis({ days: 7 })
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if (res.code === 0) {
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ElMessage.success('分析完成')
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loadSuggestions()
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loadStats()
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} else {
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ElMessage.error(res.message || '分析失败')
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}
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} catch (error) {
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if (error !== 'cancel') {
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console.error('触发分析失败:', error)
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ElMessage.error('触发分析失败')
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}
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}
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}
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// 查看详情
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function viewDetail(row) {
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currentSuggestion.value = row
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detailDialogVisible.value = true
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}
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// 通过建议
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async function approveSuggestion(row) {
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try {
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await ElMessageBox.confirm('审核通过后，该建议将应用到知识库。是否继续？', '审核通过', {
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confirmButtonText: '确认',
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cancelButtonText: '取消',
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type: 'success',
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})
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const res = await adminApi.approveKnowledgeSuggestion(row.id)
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if (res.code === 0) {
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ElMessage.success('审核通过')
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loadSuggestions()
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loadStats()
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detailDialogVisible.value = false
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} else {
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ElMessage.error(res.message || '操作失败')
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}
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} catch (error) {
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if (error !== 'cancel') {
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console.error('审核通过失败:', error)
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ElMessage.error('操作失败')
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}
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}
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}
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// 打开拒绝对话框
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function openRejectDialog(row) {
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rejectForm.suggestion_id = row.id
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rejectForm.reject_reason = ''
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rejectDialogVisible.value = true
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}
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// 拒绝建议
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async function rejectSuggestion() {
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if (!rejectForm.reject_reason) {
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ElMessage.warning('请输入拒绝理由')
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return
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}
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|
|||
|
|
try {
|
|||
|
|
const res = await adminApi.rejectKnowledgeSuggestion(rejectForm.suggestion_id, {
|
|||
|
|
reject_reason: rejectForm.reject_reason,
|
|||
|
|
})
|
|||
|
|
if (res.code === 0) {
|
|||
|
|
ElMessage.success('已拒绝')
|
|||
|
|
loadSuggestions()
|
|||
|
|
loadStats()
|
|||
|
|
rejectDialogVisible.value = false
|
|||
|
|
detailDialogVisible.value = false
|
|||
|
|
} else {
|
|||
|
|
ElMessage.error(res.message || '操作失败')
|
|||
|
|
}
|
|||
|
|
} catch (error) {
|
|||
|
|
console.error('拒绝建议失败:', error)
|
|||
|
|
ElMessage.error('操作失败')
|
|||
|
|
}
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
// 工具函数
|
|||
|
|
function getTypeLabel(type) {
|
|||
|
|
const map = {
|
|||
|
|
new_faq: '新增FAQ',
|
|||
|
|
update: '更新',
|
|||
|
|
outdated: '标记过时',
|
|||
|
|
}
|
|||
|
|
return map[type] || type
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getTypeTagType(type) {
|
|||
|
|
const map = {
|
|||
|
|
new_faq: 'success',
|
|||
|
|
update: 'warning',
|
|||
|
|
outdated: 'info',
|
|||
|
|
}
|
|||
|
|
return map[type] || ''
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getStatusLabel(status) {
|
|||
|
|
const map = {
|
|||
|
|
pending: '待审核',
|
|||
|
|
approved: '已通过',
|
|||
|
|
rejected: '已拒绝',
|
|||
|
|
applied: '已应用',
|
|||
|
|
}
|
|||
|
|
return map[status] || status
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getStatusTagType(status) {
|
|||
|
|
const map = {
|
|||
|
|
pending: 'warning',
|
|||
|
|
approved: 'success',
|
|||
|
|
rejected: 'danger',
|
|||
|
|
applied: 'info',
|
|||
|
|
}
|
|||
|
|
return map[status] || ''
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function getSourceLabel(source) {
|
|||
|
|
const map = {
|
|||
|
|
annotation: '标注数据',
|
|||
|
|
conversation: '会话数据',
|
|||
|
|
ai_uncertain: 'AI不确定',
|
|||
|
|
}
|
|||
|
|
return map[source] || source
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
function formatDate(dateStr) {
|
|||
|
|
if (!dateStr) return '-'
|
|||
|
|
const date = new Date(dateStr)
|
|||
|
|
return date.toLocaleString('zh-CN', {
|
|||
|
|
year: 'numeric',
|
|||
|
|
month: '2-digit',
|
|||
|
|
day: '2-digit',
|
|||
|
|
hour: '2-digit',
|
|||
|
|
minute: '2-digit',
|
|||
|
|
})
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
onMounted(() => {
|
|||
|
|
loadSuggestions()
|
|||
|
|
loadStats()
|
|||
|
|
})
|
|||
|
|
</script>
|
|||
|
|
|
|||
|
|
<style scoped>
|
|||
|
|
.knowledge-suggestions-page {
|
|||
|
|
padding: 20px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.page-title {
|
|||
|
|
font-size: 20px;
|
|||
|
|
font-weight: 600;
|
|||
|
|
margin-bottom: 8px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.page-desc {
|
|||
|
|
color: var(--text-secondary, #909399);
|
|||
|
|
margin-bottom: 20px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/* 统计卡片 */
|
|||
|
|
.stats-cards {
|
|||
|
|
display: grid;
|
|||
|
|
grid-template-columns: repeat(4, 1fr);
|
|||
|
|
gap: 16px;
|
|||
|
|
margin-bottom: 20px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.stat-card {
|
|||
|
|
text-align: center;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.stat-card-content {
|
|||
|
|
padding: 10px 0;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.stat-value {
|
|||
|
|
font-size: 28px;
|
|||
|
|
font-weight: 600;
|
|||
|
|
color: var(--el-color-primary);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.stat-card-warning .stat-value {
|
|||
|
|
color: var(--el-color-warning);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.stat-card-success .stat-value {
|
|||
|
|
color: var(--el-color-success);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.stat-card-danger .stat-value {
|
|||
|
|
color: var(--el-color-danger);
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.stat-label {
|
|||
|
|
font-size: 14px;
|
|||
|
|
color: var(--text-secondary, #909399);
|
|||
|
|
margin-top: 4px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/* 工具栏 */
|
|||
|
|
.toolbar {
|
|||
|
|
display: flex;
|
|||
|
|
justify-content: space-between;
|
|||
|
|
margin-bottom: 16px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/* 分页 */
|
|||
|
|
.pagination-wrapper {
|
|||
|
|
display: flex;
|
|||
|
|
justify-content: flex-end;
|
|||
|
|
margin-top: 16px;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
/* 内容框 */
|
|||
|
|
.content-box {
|
|||
|
|
max-height: 200px;
|
|||
|
|
overflow-y: auto;
|
|||
|
|
padding: 8px;
|
|||
|
|
background: var(--el-fill-color-light);
|
|||
|
|
border-radius: 4px;
|
|||
|
|
white-space: pre-wrap;
|
|||
|
|
}
|
|||
|
|
|
|||
|
|
.mr-2 {
|
|||
|
|
margin-right: 8px;
|
|||
|
|
}
|
|||
|
|
</style>
|