24 lines
1000 B
Plaintext
24 lines
1000 B
Plaintext
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sequenceDiagram
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participant A as 坐席(王丽)
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participant AG as /api/quick-replies
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participant U as 管理员(宋献)
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participant ADM as /api/admin/quick-replies
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participant DB as PostgreSQL
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A->>AG: POST /api/quick-replies (创建模板, status=draft)
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A->>AG: PUT /api/quick-replies/{id} (提交审核, status→pending_review)
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AG->>DB: UPDATE QuickReplyTemplate SET status='pending_review', submitted_by='wang_li'
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U->>ADM: GET /api/admin/quick-replies/pending
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ADM->>DB: SELECT WHERE status='pending_review'
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DB-->>ADM: 待审核列表
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ADM-->>U: 显示待审核模板
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U->>ADM: PUT /api/admin/quick-replies/{id}/review (action=approve)
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ADM->>DB: UPDATE SET status='approved', version=version+1
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DB-->>ADM: 更新成功
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A->>AG: GET /api/quick-replies (获取可见模板)
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AG->>DB: SELECT WHERE status='approved' OR (status='pending_review' AND submitted_by=自己)
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DB-->>AG: 全员可见(approved) + 仅自己(pending_review)
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